The Empirical Study of Employers Satisfaction: The Case of Executive Leadership Academy, University of Internal Affairs, Mongolia

Abstract

The study aims to examine the correlations between alumni learning attributes and knowledge, leadership, communication, and managerial skills and how alumni's attitude is assessed through employers' satisfaction. We attempt to evaluate the employer satisfaction of alumni from the Executive Leadership Academy/ELA/, and the effectiveness of its learning outcome. The employers' feedback on satisfaction of alumni is the one of the most affecting factors that evaluate the effectiveness, relevance and of their curriculum, other specific programs and training outcome. The study result reveals that alumni's skills' assessment, knowledge management, specific job-related communication skills, leadership skills, and other crucial abilities in critical thinking, problem solving, research and analysis, teamwork, time management, and attitudes are in highly satisfactory ratings. The data were collected from 216 respondents of administrative, executive and senior employers who work at the law enforcement agencies: Policing, Correctional service, National Emergency Management Agency, Border protection agency that other organizations are under the authority of the Ministry of Justice and Internal Affairs of Mongolia. Data were estimated by Smart PLS 3.0 and SPSS-23.0 software and Cronbach's alpha index has been used for data analysis and reliability analysis of the questionnaire, respectively. At the present, alumni have good attitude into learning and their managerial skills are considered better. Their value is satisfied. The next level concepts to climate and environment can be considered. About culture in the organization, autonomy was created from alumni. There are many other things that can be developed, but first of all proaction, collaboration and experimentation can be future circumstances. In other words, there can be some new aspects of opening the organization into collaboration with the community and the whole people of the country, planning activities ahead and several experimentations on the problem solving. For the future, it can be significant to consider both theoretical and practical issues and inserting further practices in the University of Internal Affairs, Mongolia /UIAM/.

The Empirical Study of Graduates’ Leadership and Career: The Case of Mongolia

“…These competencies include leadership skills, communication skills, persuasive skills and professional skills (Garwe, 2011). In the matter of language communication skills, overall youths have polite skills, but about the confrontation on their office, they just reject and it can implicate many mistakes (Tsogtsuren et al, 2021). The career selection process is a very complex process and it involves a wide range of applications such as, knowledge, skills and experiences related to career decision-making.…”

“…The success of any university curriculum and program depends on the employers' employability and satisfaction of its alumni in the workplace. Strong alumni's assessment in relation between employer and a curriculum provider could be of enormous value to the university (Tsogtsuren et al, 2021).…”