Abstract:Sustainability transitions have caused major changes in the energy sector which has drove electricity companies to seek new processes, products, and services. Within this context, business models are conceptual tools that express business logic. Furthermore, they consist of a value proposition in services that at the same time generates benefits for consumers of energy and revenue for these companies. This work aims to show one of the innovations in the electricity company in Brazil -CPFL Energia, which is the… Show more
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