The Epistemology of Cultural Competence

Williams, Charmaine C.

doi:10.1606/1044-3894.3514

Cited by 100 publications

(58 citation statements)

References 55 publications

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“…The CI and Associate Investigator (AI) position themselves within a postmodernist paradigm. They understand that culture and cultural identities are individually constructed and located within personal and social narratives and ideologies (Fisher-Borne et al, 2015;Williams, 2006). The researchers understand that culture and cultural identities cannot be generalised across groups of individuals since cultural meanings and location change in response to different experiences.…”

Section: Methodology and Methodsmentioning

confidence: 99%

“…Founded in shared experiences, culture is maintained in continuous form (Nadan, 2014;Williams, 2006). Difference is seen in the context of systemic discrimination and the practitioner's cultural discriminatory blindspots remain uncharted and unchallenged.…”

Section: Two Theoretical Perspectives Postpositivismmentioning

confidence: 99%

“…Practice focus is on technical proficiency (Cross, Bazron, Dennis, & Isaacs, 1989) and applied as a "one-size-fits-all" across nationalities without sensitivity to ethnicity or individual and multiple cultural identities that the culturally other brings with her/ him (Williams, 2006). The emphasis is on the practitioner's cultural knowledge, awareness, and skills and on being culturally competent.…”

Section: Two Theoretical Perspectives Postpositivismmentioning

confidence: 99%

“…As Williams (2006) and Nadan (2014) write, these exchanges and explorations become the emancipatory co-creation of multiple meanings and new relationships. The worker is not the expert.…”

Section: Original Articlementioning

confidence: 99%

“…Drawing on the experiences of 10 frontline hospital social workers of culturally diverse backgrounds, this article reports on how they understand and practise the international and national social work mandates to work inclusively with clients from cultures different to their own. It also includes their insights and understanding (Williams, 2006).…”

mentioning

confidence: 99%

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Hospitals and cultural diversity: social worker experiences and reflections

Testa

2017

ANZSWJ

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INTRODUCTION:Social work accrediting bodies mandate that workers analyse ways in which cultural values and structural forces shape client experiences and opportunities and that workers deconstruct mechanisms of exclusion and asymmetrical power relationships. This article reports the findings of a small-scale qualitative study of frontline hospital social workers' experiences and understanding of their mandate for culturally sensitive practice. METHODS:The study involved one-hour, semi-structured interviews with 10 frontline hospital social workers. The interviews sought to understand how frontline workers and their organisations understood culturally sensitive practice. Drawing on their own social cultural biographies, workers described organisational policy and practices that supported (or not) culturally sensitive practice. Narrative analysis was used to extract themes. FINDINGS:Data indicate that frontline hospital social workers demonstrated their professional mandate for culturally sensitive practice. Workers were firm in their view that working with the culturally other requires humility as well as a preparedness to value and engage the multiple cultural meanings that evolve in the patient-worker encounter. CONCLUSION:The findings highlight that mandating cultural sensitivity does not necessarily result in such practice. Cultural sensitivity requires an understanding of how cultural and social location may be implicated in sustaining the dominant cultural narrative and signals the need for workers, systems and organisations to facilitate appropriate learning experiences to explore culturally sensitive practice.

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Section: Methodology and Methodsmentioning

confidence: 99%

Section: Two Theoretical Perspectives Postpositivismmentioning

confidence: 99%

Section: Two Theoretical Perspectives Postpositivismmentioning

confidence: 99%

“…As Williams (2006) and Nadan (2014) write, these exchanges and explorations become the emancipatory co-creation of multiple meanings and new relationships. The worker is not the expert.…”

Section: Original Articlementioning

confidence: 99%

mentioning

confidence: 99%

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Hospitals and cultural diversity: social worker experiences and reflections

Testa

2017

ANZSWJ

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Do quality perceptions of health and social services vary for different ethnic groups? An empirical investigation

Bandyopadhyay

Pardasani

2010

J of Philanthropy and Mktg

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The United States is now more ethnically diverse than any other time in its history. In 2000, minority ethnic groups comprised 26% of the US population; by 2010, they comprise 35%, and in 2080 they will form the majority of American citizens. And among these ethnic groups, African Americans (12.4%), Hispanics (15.4%) and Asians (4.4%) were the most predominant in 2000.The growth of this segment of the population is not only in terms of numbers but also in terms of economic development. Minority groups are showing marked improvement in income and education levels leading to greater purchasing power. As a result, forprofit companies are increasingly targeting minority populations with products and promotions specifically designed for specific minority groups. Even non profit organizations such as educational programs, social service and healthcare agencies are striving to design specific services and culturally competent outreach models in order to serve this increasingly diverse marketplace. But despite the strides made by non profit agencies, several studies note the tremendous disparities between the ethnic and racial groups in the seeking and the receipt of health-care and social services. Additionally, there is limited empirical information about the perceptions of minority consumers. In order to effectively serve minority groups, it is essential to understand their experiences with the non profit service industry and to assess their ongoing concerns.In this study, we focus on two critical components of the non profit world -healthcare and social services. We conducted a survey to compare and contrast the social service and health-care quality perceptions of three ethnic groups: Caucasians, AfricanAmericans and Hispanics. Our study, undertaken in collaboration with community health centers, reveals distinct differences in perceptions between the three ethnic groups. Based on our findings, we outline a set of implementable strategies for social service and community health organizations.

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Relational Social Work Practice with Diverse Populations

Rosenberger¹

2014

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The Epistemology of Cultural Competence

Cited by 100 publications

References 55 publications

Hospitals and cultural diversity: social worker experiences and reflections

Hospitals and cultural diversity: social worker experiences and reflections

Do quality perceptions of health and social services vary for different ethnic groups? An empirical investigation

Relational Social Work Practice with Diverse Populations

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