The evaluation and enhancement of quality, environmental protection and seaport safety by using FAHP

Tadić, Danijela; Aleksić, Aleksandar; Popović, Pavle; Arsovski, Slavko; Castelli, Ana; Joksimović, Danijela; Stefanović, Miladin

doi:10.5194/nhess-17-261-2017

Cited by 11 publications

(6 citation statements)

References 26 publications

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“…Many authors suggest that the relative importance of the factors should be given by comparison pairwise matrix by analogy to fuzzy analytic hierarchy (FAHP) (Chang, 1996) and DEMATEL (Wu & Lee, 2007). FAHP use is widely presented in the literature (Kaya & Kahraman, 2011;Tadic et al 2017), since it is less demanding than DEMATEL when it comes to calculations. As it is a well-known fact, when using BWM, the decision makers are bound to predetermine in advance which risk factor has the most, and which has the least significant importance.…”

Section: Results Implicationmentioning

confidence: 99%

A New Fuzzy Risk Management Model for Production Supply Chain Economic and Social Sustainability

Đurić

Todorović

Đorđević

et al. 2019

Economic Research-Ekonomska Istraživanja

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The issues of operational, organisational and process risk assessment in supply chains (SCs) are the most usually analysed, while other risk groups (like economic and social risks) are not taken into account, even though they have a critical effect on the competitive advantage and SCs sustainability over long time periods. The determination of risk value that may arise due to the materialisation of each defined risk factor (RF) is based on the assessment of the severity of RF consequences and frequency of RF occurrence. These judgments are obtained by decision makers and modelled by using fuzzy set theory. The relative importance of RFs are stated by fuzzy pair-wise comparison matrices in compliance with fuzzy analytical hierarchy process (FAHP). The risk level of SCs could be obtained in an exact way by applying fuzzy logic. The proposed model, to be presented in this paper, provides a possibility to easily and simply determine risk level from the automotive industry SC and to propose appropriate management initiatives that should lead to a reduction or elimination of RF influence.

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Section: Results Implicationmentioning

confidence: 99%

A New Fuzzy Risk Management Model for Production Supply Chain Economic and Social Sustainability

Đurić

Todorović

Đorđević

et al. 2019

Economic Research-Ekonomska Istraživanja

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“…The traditional questionnaire-based surveys may also be used as an asset for performance assessment in a variety of business processes and economy sectors (Augusto, Lisboa, Yasin, & Figueira, 2008). Respecting the organizational goals, KPIs regarding quality can be selected tendentiously in compliance with appropriate literature sources because this kind of approach has been employed in variety of papers (Nestic, Stefanovic, Djordjevic, Arsovski, & Tadic, 2015;Tadic et al, 2017).…”

Section: Determination and Measurement Of Performancesmentioning

confidence: 99%

“…By using the eigen vector method, the performance weights are calculated. The third way of determining performances' weights is to express relative importance of KPIs by the fuzzy pairwise comparison matrix, which presents extended analytic hierarchy process (AHP; Tadic et al, ). In this way, the determining of the weights vector is realized by using the approach proposed by the fuzzy geometric mean.…”

Section: Literature Reviewmentioning

confidence: 99%

Ranking manufacturing processes from the quality management perspective in the automotive industry

et al. 2019

Self Cite

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The aim of this study is to propose a fuzzy decision‐making model to rank manufacturing processes from the quality management perspective in the automotive industry. This paper proposes a model for improving quality management through the assessment and ranking of manufacturing subprocesses with respect to key performance indicators (KPIs). The developed model, supported with the fuzzy extended ELECTRE III, allows for the determination of subprocesses' rank. An illustrative example indicates that the proposed model could be very useful in everyday business operations as total quality management asset. The model can handle all uncertain and vague input data by applying the theory of fuzzy sets. The research also suggests different managerial implications because it provides an adequate tool for overall quality improvement. The number of treated KPIs is relatively high, so ELECTRE III method gives an advantage over other multicriteria analysis methods because it embraces less subjective thinking and demands slightly less experts' knowledge during the process of decision making and assessment.

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“…Para tanto, o desempenho tem um alto impacto na análise feita pelos clientes, na receita e na sustentabilidade a longo prazo de um porto. Diversos indicadores de desempenho da qualidade de serviços portuários podem ser considerados como a qualidade dos serviços portuários, número médio de clientes, número médio de navios na fila e pilotagem e operação da embarcação, podendo ser derivados de normas ISO e outras resoluções ou não (Constante et al 2018;Tadic et al 2017).…”

Section: Qualidade E Desempenho Dos Serviços Portuáriosunclassified

Modelo Multicritério Construvista para Certificação de Qualidade dos Atores Logísticos para os Portos de Santa Catarina

Rodrigues

Welter

Longaray

et al. 2019

VI Congresso Internacional De Desempenho Portuário

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Resumo: Os gestores portuários da holding SC Participações e Parcerias S.A. (SC Par), com o propósito de 'assegurar' a qualidade do processo de movimentação de cargas nos portos subsidiários de Santa Catarina, vislumbraram a ação inovadora de Avaliação e Certificação da Qualidade da atividade dos atores logísticos como um meio de obtê-la. Diante da proposta inovadora, o executivo de assuntos portuários da SC Par sentiu-se desprovido de instrumentos científicos que apoiassem a gestão dessa ação. Nesse contexto, este estudo propõe a construção de um modelo Multicritério de Apoio à Decisão, com base em uma perspectiva Construtivista, para avaliar e apoiar a SC Par na atividade de certificação da qualidade do processo de movimentação de cargas em seus portos subsidiários no estado de Santa Catarina. Para tanto, utilizou-se a Metodologia Multicritério de Apoio à Decisão-Construtivista (MCDA-C), uma vez que o princípio de tal metodologia é considerar as características ah doc do contexto, garantindo assim, segundo a SC Par, que os elementos essenciais da qualidade das cargas movimentadas sejam assegurados. Por meio de entrevistas semiestruturas com o executivo de assuntos portuários, foram definidas estas quatro áreas de preocupação: Termos Contratuais, Pessoas, Imagem e Segurança. Para o desenvolvimento deste trabalho, foram construídos indicadores para a área de preocupação Termos Contratuais, relacionados às 'Especificações das Cargas em termos de Contrato' e 'Condições da Carga'. A alternativa analisada para testar a adequação do modelo, um operador portuário especializado em manuseio de grãos, obteve um desempenho de 79 pontos em uma escala de 0 a 100. Adicionalmente ao fato de o modelo evidenciar o perfil de desempenho da alternativa analisada, explicitando onde o operador portuário apresenta desempenho de excelência, competitivo ou comprometedor, a SC Par percebeu que existiam ações que ela própria poderia tomar a fim de estimular melhorias no desempenho de todos os atores logísticos, contribuindo, assim, para a gestão da qualidade do processo de movimentação de cargas.

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The evaluation and enhancement of quality, environmental protection and seaport safety by using FAHP

Cited by 11 publications

References 26 publications

A New Fuzzy Risk Management Model for Production Supply Chain Economic and Social Sustainability

A New Fuzzy Risk Management Model for Production Supply Chain Economic and Social Sustainability

Ranking manufacturing processes from the quality management perspective in the automotive industry

Modelo Multicritério Construvista para Certificação de Qualidade dos Atores Logísticos para os Portos de Santa Catarina

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