The evaluation of job performance as a mechanism for meeting institutional goals. A case study in the Risaralda, regional SENA

Abstract

such as satisfaction, motivation, autonomy, or abandonment. However, its role in meeting organizational goals constitutes a fundamental and insufficiently explored topic. The purpose of the study was to establish the importance of evaluating work performance in organizations of the Colombian state sector and its influence on the achievement of the objectives of the Sena, regional Risaralda. The study had a mixed design that was developed as a case study. A literature review was carried out, a questionnaire was applied, semi-structured interviews were carried out, and inferences were drawn from participant observation. The results point to a divided assessment of the EDL performance evaluation as a tool for meeting the institutional goals of the entity. In addition, the need to raise awareness on the subject, delve into the perception of the factors associated with the process, and introduce changes based on the data obtained was confirmed.