The Evolution of the European Automotive Spare Parts Distribution Market

Bijl, Jolanda; Mordret, Hélène; Multrier, Bruno; Nieuwhuys, Stephanie; Pitot, Nicolas; Gannac, Sébastien; Hobbs, Simon; Summers, Mike

doi:10.1080/16258312.2000.11517073

Cited by 5 publications

(5 citation statements)

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“…The automotive spare parts supply chain contains billions of dollars in inventory, stocked at thousands of locations, with high transportation costs when shipments must be expedited (Cohen et al, 2000). It is estimated that after-sales activities make up about 50% of the profit in the automotive industry (Bijl et al, 2000).…”

Section: Automotive Spare Parts Supply Chain Overviewmentioning

confidence: 99%

“…The automotive industry has been selected because supply chain management is crucial in this industry to create a competitive positioning (Holweg and Pil, 2004). We have focused on the automotive spare parts supply chain owing to its complexity and size (Cohen et al, 2000), the importance of after-sales for the automotive sector and its importance for total automotive profitability (Bijl et al, 2000).…”

Section: Introductionmentioning

confidence: 99%

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Supply chain-oriented performance measurement for automotive spare parts

Leeuw

Beekman²

2008

IJATM

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Literature provides a number of conceptual frameworks and discussions on performance measurement in supply chains. However, most of these frameworks focus on a single link of a supply chain. Furthermore, there is a lack of empirical analysis and case studies on performance metrics and measurements in a supply chain context. This article provides the results of an empirical study into performance measurement in the automotive spare parts supply chain, with a focus on the dependent channel. We have applied a supply chain performance measurement model called the LogistiQual model. We will discuss the types of measures used by companies in the automotive spare parts supply chain and will argue that in the automotive spare parts supply chain performance is, to a certain extent, measured with a supply chain perspective but not completely.

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Section: Automotive Spare Parts Supply Chain Overviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Supply chain-oriented performance measurement for automotive spare parts

Leeuw

Beekman²

2008

IJATM

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“…Manufacturers of parts, components and systems, sell their products to car manufacturers and to the free market (Automotive Aftermarket ) [13,14]. Globalization secured and facilitated the spread of successful trading concepts that simultaneously build highly differentiated distribution channels [15,16].…”

Section: Elements Of Fast Fit -Basis Conceptsmentioning

confidence: 99%

Market and Performance Implications of Fast Fit Service Concepts in Automotive Maintenance Systems

Velimirovic¹,

Velimirović

Popović

2022

JAES

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Implementation process of fast fit maintenance service concept in two authorized service networks is shown as well as the results of its empirical implementation, by using descriptive, comparative and statistical analysis method. Implementation of new maintenance service approach shows that its application leads to an improve of the after-sales work performances, relevantly affects the result of the whole business. In particular, in relation to the period when this service concept was not implemented new approach resulted in an increase in the number of total service visits.This research is limited to the automotive maintenance service industry especially as place for an improvement in authorized workshops. But some further studies could refine those measures and process of implementation for the applicability in some other service context.

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“…Demand forecasting, parts management, parts production, distribution, and storage are functions included in the spare parts business, which can be clustered and examined in two streams: physical (which involves stock warehousing and transport) and informational (containing order processing and spare parts replenishment). 41 Spare parts businesses and the automotive aftermarket are integrated by five stakeholder groups (parts manufacturers, parts distributors, workshops, intermediaries, and end customers) and two supplier models, original equipment manufacturers (OEMs) and the independent aftermarket (IAM) ( Figure 5). These stakeholder groups and supplier models appear consistently in any geographic context, interacting with each other no matter the regional level of integration and firm size.…”

Section: Traditional Business Linesmentioning

confidence: 99%

“…These stakeholder groups and supplier models appear consistently in any geographic context, interacting with each other no matter the regional level of integration and firm size. 42 Bijl et al 41 establish the reduction of costs as the main objective in the automotive industry, and this objective can be met by the optimization of physical and informational flows. Most strategies and tactics support the reduction of spare parts inventories to a minimum, supported and aided by robust information systems.…”

Section: Traditional Business Linesmentioning

confidence: 99%

Impacts of decarbonization on the automotive after sales sector: A review of evidence

Eslava

Cottrill

Beecroft

2020

Proceedings of the Institution of Mechanical Engineers, Part D:

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Automotive after sales, which include provision of spare parts, customer service, and accessories sales, is one of the most profitable parts of the automotive industry and provides for an ongoing relationship with the customer. In times of recession, performance of after sales remains steady as it is highly independent of macroeconomic behaviors and keeps outstanding margins. Current automotive after sales are predominantly based on fossil fuel power train technologies, involving a significant number of replaceable working parts, lubricants, and supplies, and requiring ongoing manual labor. Current efforts to decarbonize the automotive industry, however, have the potential to disrupt this industry by shifting traditional after sales business models. The objective of this paper is to review the background and development of policies and actions in relation to the decarbonization of transport with a particular focus upon the role of the automotive after sales sector. The review considers the role of a range of stakeholders including multilateral bodies setting targets for participating nations; national governments; and the automotive industry, operating at varying scales. Electrification of vehicles and discouragement of car use and ownership are identified as key decarbonization strategies that could significantly impact upon car manufacturers and the broader automotive industry, which will in turn impact upon the after sales market. The review concludes that there has been limited research about impacts on after sales markets from transport decarbonization strategies. Areas of impact identified include reduction of working parts, fewer additional units, longer service intervals, changes in labor needs, disruption in customer retention, and changes to the repurchase cycle. In order to explore these potential impacts, the development of alternative future scenarios under different power train technologies and regional factors is recommended as an area for further research.

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The Evolution of the European Automotive Spare Parts Distribution Market

Cited by 5 publications

References 0 publications

Supply chain-oriented performance measurement for automotive spare parts

Supply chain-oriented performance measurement for automotive spare parts

Market and Performance Implications of Fast Fit Service Concepts in Automotive Maintenance Systems

Impacts of decarbonization on the automotive after sales sector: A review of evidence

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