The experience of patients with diabetes with the use of telemedicine and teleassistance services during the COVID-19 pandemic in Italy: Factors associated with perceived quality and willingness to continue

Abstract

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A Narrative Review of the Launch and the Deployment of Telemedicine in Italy during the COVID-19 Pandemic

“…The eligibility process applied to the selected references, after the elimination of the duplicated ones, returned 39 works [ 5 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 , 46 , 47 , 48 , 49 , 50 , 51 , 52 , 53 ], including a review focused on the relationship between telemedicine and radiotherapy [ 39 ].…”

“…We find various applications of telemedicine in diabetology [ 17 , 22 , 23 , 27 , 41 ] and also in children [ 31 ], where we see the use of ICT integration tools with self-assessment devices. Cardiology has also recorded the use of telemedicine.…”

“…Several studies have accompanied the use of telemedicine with the application of questionnaires (in some cases even standardized) to investigate acceptance and satisfaction [ 21 , 22 , 25 , 29 , 38 , 43 , 47 ], from which the desire to continue with telemedicine even in post-pandemic periods have also clearly emerged, directly or indirectly. Telemedicine received a high degree of acceptance, for example, in oncology, where both a study on patients with breast cancer [ 21 ] and in the output of a project on lung cancer monitoring [ 25 ] displayed this.…”

“…Telemedicine received a high degree of acceptance, for example, in oncology, where both a study on patients with breast cancer [ 21 ] and in the output of a project on lung cancer monitoring [ 25 ] displayed this. The study in [ 22 ] investigated the individual and contextual determinants of the perceived quality of telemedicine and teleassistance services, and willingness to continue with them among patients with diabetes. The study showed both a high level of acceptance and several determinants.…”

“… New emerging applications, such as mental health in transgender people [ 26 ], telemedicine applied to abortion [ 18 , 19 ], and the assessment of the impact of the animal-assisted therapy [ 54 ]. Studies based on surveys [ 21 , 22 , 25 , 29 , 38 , 43 , 47 ] that have shown a high acceptance of telemedicine, the determinants, and a direct or indirect interest in continuing with these solutions in the future. …”