2021
DOI: 10.14763/2021.4.1585
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The exploitation of vulnerability through personalised marketing communication: are consumers protected?

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Cited by 12 publications
(4 citation statements)
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“…Both protection of and respect for the values of indigenous people are likely to result in less bellicose and more sustainable commercial ventures. Moreover, the need for protection could be moderated if established tools such as health impact assessments [ 125 ] are used to identify harms expected to result from investments, developments, and practices (e.g., social media advertising algorithms promoting extremism) in advance of their launch [ 126 ].…”
Section: Discussionmentioning
confidence: 99%
“…Both protection of and respect for the values of indigenous people are likely to result in less bellicose and more sustainable commercial ventures. Moreover, the need for protection could be moderated if established tools such as health impact assessments [ 125 ] are used to identify harms expected to result from investments, developments, and practices (e.g., social media advertising algorithms promoting extremism) in advance of their launch [ 126 ].…”
Section: Discussionmentioning
confidence: 99%
“…In the online marketplace, especially, a structural digital "choice architecture" continuously feeds traders with consumers' data, deepens their information asymmetries and magnifies their power imbalance (Helberger et al, 2021;Helberger et al, 2022). Digital manipulation is increasingly done in a personalised manner and targets personalised vulnerability (Strycharz & Duivenvoorde, 2021). As consumers become increasingly intertwined with the market, consumer vulnerabilities are not only exploited but also actively created by firms, using, for example, biased algorithms that perpetuate existing discrimination (e.g., Grochowski, Jabłonowska, Lagioia & Sartor, 2022) or advertising practices that normalise undesirable behaviour patterns (e.g., Kaupa, 2021).…”
Section: From the Average Consumer To The Vulnerable Consumermentioning
confidence: 99%
“…While the latter serves as the mechanism for identifying the potential victims, the former represents the next step in executing such illicit activities. Strycharz and Duivenvoorde (2021) found that the so-called personalized marketing communication (PMC) might be operated to exploit social media users' vulnerability. In the context of human trafficking, the personalization of content based on psychological targeting holds the most critical value.…”
Section: Personalized Contentmentioning
confidence: 99%