2022
DOI: 10.1037/xge0001213
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The extreme illusion of understanding.

Abstract: Though speakers and listeners monitor communication success, they systematically overestimate it. We report an extreme illusion of understanding that exists even without shared language. Native Mandarin Chinese speakers overestimated how well native English-speaking Americans understood what they said in Chinese, even when they were informed that the listeners knew no Chinese. These listeners also believed they understood the intentions of the Chinese speakers much more than they actually did. This extreme ill… Show more

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Cited by 31 publications
(1 citation statement)
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“…Essentially, interlocutors may each be contributing to the conversation but may not be directly refering to each other's contributions. This proposal fits with the proposal that conversational partners may strive for a level of understanding that is good enough for the current purpose [57,58], and which may sometimes be built on an illusion of understanding [59].…”
Section: (B) Coordination Of Behaviour and Cognition During Turn-takingsupporting
confidence: 70%
“…Essentially, interlocutors may each be contributing to the conversation but may not be directly refering to each other's contributions. This proposal fits with the proposal that conversational partners may strive for a level of understanding that is good enough for the current purpose [57,58], and which may sometimes be built on an illusion of understanding [59].…”
Section: (B) Coordination Of Behaviour and Cognition During Turn-takingsupporting
confidence: 70%