The Factors Influencing Tourists’ Behavioural Intention-to-Use Grab Pay Application

Hashim‬, Nik Alif Amri Nik; Zulkiffli, Wan Farha Wan; Yusoff, Abdullah Muhamed; Samengon, Harnidah; Zain, Eni Noreni Mohamad; Mohamad, Siti Rohana; Ramlee, Shah Iskandar Fahmie; Awang, Zaimatul

doi:10.9734/bpi/nicst/v7/1580c

Cited by 3 publications

(3 citation statements)

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“…TR can have an influence on BI in the use of new technology (Bashir and Madhavaiah, 2015;Hashim et al, 2020;Nzaramyimana and Susanto, 2019;Tarmedi et al, 2018). Based on JIABR 13,4 the results of previous research, high TR will provide a stimulus to the user to continue using M-payment technology: H4.…”

Section: Behavioral Intentionmentioning

confidence: 99%

Acceptance model for predicting adoption of Zakat, Infaq, and Sodaqoh (ZIS) digital payments in Generation Z

Oktavendi

Mu’ammal

2022

JIABR

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Purpose This study aims to explore the factors that can encourage Generation Z to continue using Zakat, Infaq and Sodaqoh (ZIS) digital payments. The factors used to determine the behavioral intention (BI) of Generation Z are adoption readiness (AR), perceived risk (PR), trust (TR) and personal innovativeness (PI). Design/methodology/approach AR (reflected by facilitating condition, social influence, ease of use and usefulness), PR (security risk and privacy risk), PI, TR and BI were tested using structural equation model (with smart PLS analysis tool). Findings AR and BI are influenced by PI. In addition, BI is also influenced by TR, where TR will increase if risk can be minimized. This study was not able to prove the role of risk on BI. Research limitations/implications This result focuses on Generation Z, so future research can compare results between generations. In addition, regulations between countries can affect the results of similar research, and factors that have not been used in this study can be used for future research. Practical implications The results show that several reflective models of AR and PR. By adding the TR factor, this study can be used to understand the attributes of the acceptance of the ZIS digital payment model. On the other hand, this research has practical implications for the success of cashless ZIS payment transactions. Originality/value The model in this study develops an existing acceptance model and uses this model in the ZIS digital payment for Generation Z.

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Section: Behavioral Intentionmentioning

confidence: 99%

Acceptance model for predicting adoption of Zakat, Infaq, and Sodaqoh (ZIS) digital payments in Generation Z

Oktavendi

Mu’ammal

2022

JIABR

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“…Taiwan LINEpay Most used m-payment app in Taiwan (58%). [46]. LINEPay is a multifunctional application.…”

Section: Kakaopaymentioning

confidence: 99%

Mobile Payment Applications in Countries with Low Financial Inclusion: A Multi-stakeholder Perspective Review

Stephen B. U.,

Archibong E. E.,

Asuquo P. M.

2024

JERR

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Aims: Mobile payment apps have become the most used mobile payment system, especially in underbanked regions. It has come be the most viable way of promoting access to and use of quality financial services, at affordable cost. As far as review works on use/adoption of mobile payment apps in low financial inclusion countries go, presentation has been from users’ perspective. Thus, under-emphasizing the challenges of other members of the m-payment app ecosystem. The work aims at describing such general challenges from the lenses of users, regulators and merchants of mobile payment apps. Also, pros and cons of some specific mobile payment apps in these regions are also provided in the work. Place and Duration of Study: The review covered literature covering m-payment adoption in low financial inclusion countries i.e. Asian and African countries, spanning 2015 to 2023. Methodology: In selecting the literature, we considered only journal publications considering specifically m-payment apps, and written in English. To achieve a measure of spread, major regions in the two continents were considered, and journal articles focusing on a particular country were limited to two. Conclusion: We observe that the challenges of m-payment apps from users’ perspective are mostly denser than other perspectives. Users’ and regulators’ concerns converge only so thinly. Only regulators’ task of enlightenment of users/customer of about demonetization policies mirrors one of users’ concerns, perceived trust. Users and merchants are both concerned with perceived risk and perceived ease of use concerns. The challenges of regulators as regards m-payment apps are quite dissimilar to those of merchants. In all, the observed disparate (or thin similarity of) concerns of the different m-payment app stakeholders strengthens the need for such an inclusive review done in this work.

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“…Penelitian ini menganalisis pengaruh usefulness, easy to use, security, compatibility, subjective norms dan experience terhadap intention to use MPS. Hashim et al (2020) menyimpulkan bahwa perceived ease of use, perceived usefulness, trust, dan risk berpengaruh positif terhadap intention to use GrabPay di Malaysia. Penelitian yang serupa oleh Taufan dan Yuwono (2019) di Indonesia dengan menganalisa faktor perceived ease of use, perceived security, social influence, perceived usefulness, attractiveness of alternative, perceived trust, dan perceived value terhadap intention to use.…”

Section: Penelitian Terdahulumentioning

confidence: 99%

Faktor-Faktor Yang Mempengaruhi Niat Dalam Penggunaan Sistem Pembayaran Seluler

Candy

Rudyanto

2022

jesya

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Perkembangan teknologi dan peningkatan jumlah pengguna smartphone mendorong perusahaan di Indonesia akan terus berinovasi dan berkolaborasi untuk memenuhi tantangan globalisasi supaya dapat memenuhi kebutuhan pengguna dan memberikan layanan terbaik. Salah satu layanan yang disediakan adalah aplikasi dompet elektronik (e-wallet). Masyarakat kota Batam saat ini bertindak sebagai konsumen dan lebih suka sesuatu yang praktis untuk melakukan segala kegiatan konsumen, sehingga transaksi dapat dilakukan secara instan melalui Mobile Payment System (MPS). Penelitian ini mempunyai tujuan untuk melakukan analisa dan mengetahui seberapa besar atas pengaruh usefulness, ease of use, security, compatibility, subjective norm, dan experience terhadap intention to use MPS pada masyarakat kota Batam. Instrumen penelitian berupa kuesioner disebarkan kepada masyarakat kota Batam dengan jumlah sampel sebanyak 417 responden. Hasil penelitian menunjukkan bahwa usefulness, compatibility dan experience berpengaruh positif terhadap intention to use MPS, sedangkan ease of use, security dan subjective norms berpengaruh negatif terhadap intention to use MPS.

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The Factors Influencing Tourists’ Behavioural Intention-to-Use Grab Pay Application

Cited by 3 publications

References 0 publications

Acceptance model for predicting adoption of Zakat, Infaq, and Sodaqoh (ZIS) digital payments in Generation Z

Acceptance model for predicting adoption of Zakat, Infaq, and Sodaqoh (ZIS) digital payments in Generation Z

Mobile Payment Applications in Countries with Low Financial Inclusion: A Multi-stakeholder Perspective Review

Faktor-Faktor Yang Mempengaruhi Niat Dalam Penggunaan Sistem Pembayaran Seluler

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