The feasibility of Web-based surveys as a data collection tool: a process evaluation

Chizawsky, Lesa L.K.; Estabrooks, Carole A.; Sales, Anne E.

doi:10.1016/j.apnr.2009.03.006

Cited by 18 publications

(12 citation statements)

References 15 publications

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“…In other studies using Web-based questionnaires in combination with paper-based versions these rates are, in general, lower [17,25,30]. A possible explanation for the high response rates found in our study might be the salience of the study topic.…”

Section: Discussioncontrasting

confidence: 58%

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Using Web-Based and Paper-Based Questionnaires for Collecting Data on Fertility Issues Among Female Childhood Cancer Survivors: Differences in Response Characteristics

Berg¹,

Overbeek²,

Pal³

et al. 2011

J Med Internet Res

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BackgroundWeb-based questionnaires have become increasingly popular in health research. However, reported response rates vary and response bias may be introduced.ObjectiveThe aim of this study was to evaluate whether sending a mixed invitation (paper-based together with Web-based questionnaire) rather than a Web-only invitation (Web-based questionnaire only) results in higher response and participation rates for female childhood cancer survivors filling out a questionnaire on fertility issues. In addition, differences in type of response and characteristics of the responders and nonresponders were investigated. Moreover, factors influencing preferences for either the Web- or paper-based version of the questionnaire were examined.MethodsThis study is part of a nationwide study on reproductive function, ovarian reserve, and risk of premature menopause in female childhood cancer survivors. The Web-based version of the questionnaire was available for participants through the Internet by means of a personalized user name and password. Participants were randomly selected to receive either a mixed invitation (paper-based questionnaire together with log-in details for Web-based questionnaire, n = 137) or a Web-only invitation (log-in details only, n = 140). Furthermore, the latter group could request a paper-based version of the questionnaire by filling out a form.ResultsOverall response rates were comparable in both randomization groups (83% mixed invitation group vs 89% in Web-only invitation group, P = .20). In addition, participation rates appeared not to differ (66% or 90/137, mixed invitation group vs 59% or 83/140, Web-only invitation group, P =.27). However, in the mixed invitation group, significantly more respondents filled out the paper-based questionnaire compared with the Web-only invitation group (83% or 75/90 and 65% or 54/83, respectively, P = .01). The 44 women who filled out the Web-based version of the questionnaire had a higher educational level than the 129 women who filled out the paper-based version (P = .01). Furthermore, the probability of filling out the Web-based questionnaire appeared to be greater for women who were allocated to the Web-only invitation group (OR = 2.85, 95% CI 1.31 - 6.21), were older (OR = 1.08, 95% CI 1.02 - 1.15), had a higher educational level (OR high vs low = 0.06, 95% CI 0.01 - 0.52), or were students (OR employed vs student = 3.25, 95% CI 1.00 - 10.56).ConclusionsAlthough overall response as well as participation rates to both types of invitations were similar, adding a paper version of a questionnaire to a Web-only invitation resulted in more respondents filling out the paper-based version. In addition, women who were older, had a higher level of education, or were students, were more likely to have filled out the Web-based version of the questionnaire. Given the many advantages of Web-based over paper-based questionnaires, researchers should strongly consider using Web-based questionnaires, although possible response bias when using these types of questionnaires sho...

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Section: Discussioncontrasting

confidence: 58%

“…Employing a mixed-mode strategy, enabling patients to fill out either a Web-based or a paper-based questionnaire, seems to enhance response rates even further [15,16]. These two types of questionnaires can be offered simultaneously or sequentially, a factor that also seems to influence response rates [17]. …”

Section: Introductionmentioning

confidence: 99%

Using Web-Based and Paper-Based Questionnaires for Collecting Data on Fertility Issues Among Female Childhood Cancer Survivors: Differences in Response Characteristics

Berg¹,

Overbeek²,

Pal³

et al. 2011

J Med Internet Res

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show abstract

“…The chosen data collection method was also supported by the fact that previous studies have shown that in electronic surveys, the response rates have been worse than in traditional questionnaires. 60 To minimize nonresponses, a number of measures were taken at different stages of the research: the widest possible sampling was done, the healthcare staff received instruction and were motivated to implement the study and patients were motivated to answer through being told about the significance of the study. Patients were told about their rights during the study and the contact information of the researcher was given in the covering letter.…”

Section: Discussionmentioning

confidence: 99%

The Quality of Patient Education in Day Surgery by Adult Patients

Rajala¹,

Kaakinen²,

Fordell³

et al. 2018

Journal of PeriAnesthesia Nursing

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Purpose: The purpose of the study was to describe the quality of patient education in day surgery as evaluated by adult patients. Design: Descriptive design using survey methodology. Methods: The data were collected by questionnaire and measured the quality and implementation of education resources for day surgery patients (n=600) in a university hospital. The data were analyzed statistically using basic and multivariate methods. Findings: Half of respondents assessed the implementation of patient education to have been done in a patient-centered and goal-oriented way. Most respondents (81%) were satisfied with the interaction in the patient education. The education resources were reported as good by 77% of respondents. Conclusions: Greater account should be given in patient education to the patients' emotional wellbeing, feelings, their family members and patients' expertise in their own life. In developing patient education, the excellent knowledge and skills of health care staff in educating patients should be utilized.

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“…[40][41][42] The research literature does suggest that web surveys may encounter response problems when they are conducted with groups of people who are infrequent or unconfident users of the internet. 43 However, the recipients of the web survey in this study were a highly information technology (IT)-literate group of individuals who worked in largely desk-based jobs at research-related organisations: key research funders, major research producers and key research intermediaries.…”

Section: Web Surveymentioning

confidence: 99%

Mobilising knowledge to improve UK health care: learning from other countries and other sectors – a multimethod mapping study

Davies

Powell

Nutley

2015

Health Services and Delivery Research

114

176

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BackgroundThe past two decades have seen rich conceptual development and a wide variety of practical initiatives around research use or ‘knowledge mobilisation’, but so far there has been little systematic effort to map, conceptualise and learn from these initiatives, or to investigate the degree to which they are underpinned by contemporary thinking as set out in the literature. This gap is particularly apparent when looking at knowledge mobilisation at the ‘macro’ level, that is the strategies and activities of major research funders, major research producers and key research ‘intermediaries’.Aims and objectivesThe study had three key objectives with associated research questions: to map the knowledge mobilisation landscape in health care (in the UK and internationally) and in social care and education within the UK; to understand the models, theories and frameworks that underpin the approaches to knowledge mobilisation; and to learn from the success or otherwise of the strategies and approaches in use.MethodsThe study was multimethod and multiphased, with considerable interactivity between the different strands. Data were collected through a review of 71 published reviews on knowledge mobilisation; website review of the knowledge mobilisation activities of 186 agencies; in-depth interviews (n = 52) with key individuals in agencies; a web survey (response rate 57%;n = 106); and two stakeholder workshops (at months 6 and 16).FindingsWe identified a wide range of models, theories and frameworks used to describe knowledge mobilisation and created a conceptual map that highlights six domains of thinking and debate in the literature. The interview and survey data showed three broad, overlapping roles undertaken by agencies: developing and sharing research-based products; emphasising brokering; and focusing on implementation. The knowledge mobilisation approaches in use had been shaped by many factors but there was only limited use of the models, theories and frameworks from the literature. Participants saw formal evaluation of knowledge mobilisation activities as important but highly challenging. Rich formative experience was described but formal evaluation was relatively rare. Few agencies involved service users or members of the public in knowledge mobilisation activities. Working inductively from the study data we derived eight key archetypes or ‘bundles of knowledge mobilisation activities’ that could be used by agencies to explore their knowledge mobilisation activities, future strategies and stakeholder perspectives.ConclusionsKnowledge mobilisation could be enhanced by providing support to enable cross-sector and interagency learning, reflection on the conceptual basis of approaches and increased evaluation of knowledge mobilisation activities. Further research is needed to evaluate approaches to assessing research use and impact, on systems approaches to knowledge mobilisation, on sustaining and scaling-up approaches, and on applying a wider range of literatures to knowledge mobilisation. Further research would also be useful on the knowledge mobilisation archetypes and how they can work in complementary ways.FundingThe National Institute for Health Research Health Services and Delivery Research programme.

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The feasibility of Web-based surveys as a data collection tool: a process evaluation

Cited by 18 publications

References 15 publications

Using Web-Based and Paper-Based Questionnaires for Collecting Data on Fertility Issues Among Female Childhood Cancer Survivors: Differences in Response Characteristics

Using Web-Based and Paper-Based Questionnaires for Collecting Data on Fertility Issues Among Female Childhood Cancer Survivors: Differences in Response Characteristics

The Quality of Patient Education in Day Surgery by Adult Patients

Mobilising knowledge to improve UK health care: learning from other countries and other sectors – a multimethod mapping study

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