The Framework of Government Cloud Computing Adoption with TAM in Thailand

Buavirat, Warune; Kreesuradej, Worapoj; Chaveesuk, Singha

doi:10.1145/3357419.3357458

Cited by 3 publications

(1 citation statement)

References 19 publications

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“…Most of the current cloud computing studies are exploratory, focusing on key success factors that influence the cloud adoption in government agencies (Anwar et al, 2019;Buavirat et al, 2019;Oumkaltoum et a1., 2019;Liang et al, 2017;Alassafi et al, 2017;Henning, 2016). Exploring these determinants is essential in order to successfully promote government agencies to widely adopt e-Government cloud (Anwar et al, 2019;Buavirat et al, 2019;Mohammed et al, 2017;Liang et al, 2017).…”

Section: Conceptual Background 21 E-government and Cloud Computing Adoptionmentioning

confidence: 99%

Cloud computing technology adoption: an evaluation of key factors in local governments

Ali

Shrestha

Osmanaj

et al. 2020

ITP

122

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PurposeThe significance of cloud services in information technology (IT) is increasing as a means of achieving enhanced productivity, efficiency and cost reduction. Through cloud-based service, the reliability and scalability of an organization’s systems can be enhanced since organizations such as local governments are able to concentrate on their main business strategies. This research seeks to identify critical factors that may have an impact on the acceptance of cloud-based services, where the organizational context is based on local governments in Australia.Design/methodology/approachTo formulate a more comprehensive IT innovation adoption model for cloud technology, factors from the technology-organizational-environment framework, desires framework and diffusion of innovation model were integrated. Data was obtained from 480 IT staff working in 47 local government organizations.FindingsThe research results show that the factors which had a statistically significant and positive impact on the adoption of cloud-based services in local governments were compatibility, complexity, cost, security concerns, expected benefits and organization size. It is likely that the outcomes from this research will provide insights to any organization seeking to make investment decisions on the adoption of cloud-based services.Research limitations/implicationsLimitations include generalizability of the findings since the data is restricted to local government areas in Queensland, Australia. Further, the sample mostly included individuals with managerial positions and may not completely capture the cloud adoption factors relevant for front line IT employees. Another limitation is the possible omission of factors that may be relevant but not considered due to the selected theories. Lastly, this research did not differentiate between different types of cloud adoption such as private, public, community and hybrid models that are possible in this context.Originality/valueThe paper provides a combination framework of cloud-based service adoption based on a literature review on cloud adoption from an IS perspective. It adapts integrated model to establish a more comprehensive innovation adoption framework for cloud technology.

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