“…As the volume of electronic resources (e-resources) subscriptions has increased in academic libraries over the past ten years and the complexity of managing them became clear, discussions about workflows and tools to manage the e-resources lifecycle have proliferated in the published literature (Collins & Grogg, 2011;Dowdy & Raeford, 2014;Imre, Oberg, Vieira, & Duggan, 2016;Minchew & Slutskaya, 2016;Ostergaard, 2016;Pesch, 2008;Wilson, 2011). Unlike a print management model where a physical item is acquired, catalogued, and put on a shelf, completing the technical services workflows for that item, e-resources have ongoing needs (e.g., managing perpetual access entitlements, updating KBART files, processing annual renewals) (Pesch, 2008).…”