The Futures of Hybrid Work: A Socio-Technical Framework for Designing Hybrid Environments

Abstract

Collaboration across distances is a core interest in CSCW. During the COVID-19 pandemic, most people were forced to work from home, and this long-term change in work conditions revealed both opportunities and challenges that continue to affect the postpandemic future. While we do not know in which specific ways, we are certain that it will combine analog and digital work practices. Hybrid work consists of both collocated and distributed people whose collaboration is enabled by physical as well as digital artefacts. This PhD research aim to comprehend cooperative engagements across the spectrum of fully collocated and completely virtual, focusing the placement of hybrid work. We study how hybrid work can be conceptualized within the research field of CSCW. This conceptual grounding is vital for understanding the extent and implications of hybrid work in designing technologies to support future work practices CCS CONCEPTS• Human-centered computing → Empirical studies in collaborative and social computing; Computer supported cooperative work.