The Genuine Needs of Conference Attendees: An Analysis by the Modern Quality Function Deployment

Aktas, Gurhan; Demirel, Banu

doi:10.24874/ijqr13.01-02

Cited by 13 publications

(17 citation statements)

References 28 publications

(47 reference statements)

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“…The results of exploratory factor analysis revealed the six-factor structure of conference participation decision-making process: Destination stimuli, Costs and destination accessibility, Educational and professional opportunities, Intervening opportunities, Location factors, and Conference factors. These factors confirm the previous related works by other researchers (Aktas & Demirel, 2019;Jung & Tanford, 2017;Liang & Latip, 2018;Mair & Thompson, 2009;Malekmohammadi et al, 2011;Oppermann & Chon, 1997;Yoo & Chon, 2008;Zhang et al, 2007).…”

Section: Discussionsupporting

confidence: 92%

“…Therefore, they put less emphasis on educational and professional benefits of attending the conference when compared with respondents of other academic positions. This finding is in line with the work of Aktas and Demirel (2019), who note that there are differences in the needs of academics at different stages of their career.…”

Section: Discussionsupporting

confidence: 91%

“…The findings from the work of Aktas and Demirel (2019), who examined the conference participation decision-making process among academics in Turkey, support the early studies on the fact that academic development (improving academic knowledge and skills) and networking are the most important factors that influence conference participation. Also, this research shows that academics value free time for leisure and recreation activities within conference programs.…”

Section: Literature Reviewsupporting

confidence: 67%

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Factors affecting conference participation decision-making

Pavluković¹,

Cimbaljević²

2020

J geographical I JC

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Business travel, as the sector with the fastest growth in the tourism industry globally, has received increased attention from both countries and cities, particularly from emerging destinations. In developing economies, business travel, including attending meetings, conferences, incentives and other business events, often plays a leading role in the growth of the wider travel and tourism sector. Therefore, tourism authorities and convention bureaus at the national and city levels have been struggling to attract international conferences and a larger number of participants to conferences. Understanding factors, which appear to be important in the conference participation decision-making process, can help conference organizers and destinations to attract more participants and thus gain more benefit from this growing sector of the tourism industry. Therefore, this study aims to examine factors affecting the conference participation decision-making from the academics' perspective. Furthermore, it investigates how different socio-demographic characteristics of the respondents influence the extracted factors of the conference participation decision-making process. The data was collected from the academics employed at the University of Novi Sad in Serbia. The findings reveal six dimensions of conference participation decision-making: destination stimuli, costs and destination accessibility, educational and professional opportunities, intervening opportunities, location factors, and conference factors. The results also show that there are statistically significant differences in some extracted factors between respondents of different gender, age, education level, and academic position, while the frequency of participation in international conferences does not influence the factors. The results could be of interest to all stakeholders in the business travel and tourism industry.

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Section: Discussionsupporting

confidence: 92%

Section: Discussionsupporting

confidence: 91%

Section: Literature Reviewsupporting

confidence: 67%

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Factors affecting conference participation decision-making

Pavluković¹,

Cimbaljević²

2020

J geographical I JC

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“…Pavluković and Cimbaljević (2020) argued that to increase the number of conference participants, the conference's reputation and the presence of famous speakers are essential. Moreover, participants' primary need is academic development and networking (Jung and Tanford, 2017; Aktas and Demirel, 2019). Consequently, the organisers are recommended to provide educational and networking opportunities through good peer review reputation and involve the association related to the conference field.…”

Section: Discussionmentioning

confidence: 99%

Predicting the determinants of academic conference participation decision-making in the post-pandemic situation: the case of Indonesia

Kusumawardani

Komalasari

Goenadhi

2022

IJEFM

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PurposeThis study aims to determine offline academic conference participation decision-making factors in the post-pandemic situation incorporating the safety measure as one of the factors.Design/methodology/approachThis study provides a new model for examining the factors influencing academic conference participation using a quantitative approach. The responses of 110 academicians were collected and statistically evaluated using partial least square structural equation modelling (PLS-SEM).FindingsThe results show that safety measures implemented by the conference organiser lead to trust and result in the decision to participate in the offline conference. Besides, conference factors also play a crucial role in determining the participation of academic conferences.Research limitations/implicationsThe information was gathered from 110 replies, and to gain a more comprehensive understanding of the factors that influence academic conference participation, a bigger sample size would be required.Practical implicationsThe study's findings shed light on the components that affect academicians' decision to attend an offline conference which is critical for conference organisers, hotels and the meetings, incentives, conferences and exhibitions (MICE) business.Originality/valueTo the best of the authors' knowledge, this is the first study that seeks to predict factors influencing academicians to participate in an offline academic conference in a post-pandemic setting by incorporating variables such as safety measures and trust.

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“…Research in the field of congress tourism is mainly focused on: factors influencing the choice of destination (Crouch, Del Chiappa, & Perdue, 2019;Crouch & Louviere, 2004;Lee & Back, 2008); congress destination attractiveness (Marques & Pinho, 2021;Pavluković, Vuković, & Cimbaljević, 2021;Sikošek, 2020); the impact of congress tourism on national economies (Grado, Strauss, & Lord, 1997;Kim, Chon, & Chung, 2003), motives to attend academic conferences (Fowler, Cardon, Marshall, & Elder, 2021;Mair, Lockstone-Binney, & Whitelaw, 2018;Rittichainuwat, Beck, & Lalopa, 2001;Severt, Wang, Chen, & Breiter, 2007), factors influencing conference and congress participation decision-making process (Baloglu & Love, 2005;Oppermann & Chon, 1997;Pavluković & Cimbaljević, 2020;Yoo & Chon, 2008), quality dimensions of conferences, congresses, and conventions (Kim, Lee, & Kim, 2012), attractiveness factors of academic conferences (Cieślikowski & Brusokas, 2020), needs of conference attendees (Aktas & Demirel, 2019).…”

Section: Congress Tourismmentioning

confidence: 99%

MICE Tourism in the Pre-COVID-19 Era: Key Determinants of Academic Conference Attendees’ Satisfaction

Bevanda¹,

Bevanda²

2021

6th International Thematic Monograph: Modern Management Tools and Economy of Tourism Sector in Present Era

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One of the new trends in the world tourism economy is the large and rapid growth of congress tourism. Congress tourism includes various types of meetings - congresses, conferences, incentive trips, events and manifestations. The congress-tourist offer consists of two components - congress and tourist, so in that sense, it is divided into a working part and part for rest and leisure. This study aims to examine the key determinants of academic conference attendees’ satisfaction. Primary data were collected by the survey method. Descriptive statistics, correlation, simple and multiple regression were used in the study for data analysis. The results of the research highlight a key determinant that has a statistically significant impact on satisfaction: the experience of participants. Identification of key determinants of academic conference attendees’ satisfaction is essential for organizers of academic conferences and tourism organizations in the destination of the conference because in this way they gain opportunities to improve future business relationships with clients and business performance.

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The Genuine Needs of Conference Attendees: An Analysis by the Modern Quality Function Deployment

Cited by 13 publications

References 28 publications

Factors affecting conference participation decision-making

Factors affecting conference participation decision-making

Predicting the determinants of academic conference participation decision-making in the post-pandemic situation: the case of Indonesia

MICE Tourism in the Pre-COVID-19 Era: Key Determinants of Academic Conference Attendees’ Satisfaction

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