The Gold Coast Integrated Care Model

Connor, Martin J.; Cooper, Helen; McMurray, Anne

doi:10.5334/ijic.2233

Cited by 16 publications

(14 citation statements)

References 20 publications

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“…Belgium has developed programmes for holistic care of patients. In Australia is developed Gold Coast Integrated Care Model as a prospective management of high risk patients in close collaboration with GPs with the health service emergency department, improving the capacity of specialist outpatients and decreasing of admission rates [11].…”

Section: Results and Discusionmentioning

confidence: 99%

Quality improvement in healthcare: Towards to integrated care models in EU

Knežević¹,

Marinković²

2019

Tehnika

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Quality improvement in healthcare consists of systematic and continuous actions that lead to a measurable improvement in healthcare services. Most important goals for improvement in healthcare are safe, effective, patient-centres, timely, efficient, equitable healthcare. Definition of the integrated care includes initiatives seeking to improve outcomes of care by overcoming issues of fragmentation through coordination of services of providers along the continuum of care. Different countries of EU Member Satates are at different stages in the development of integrated care systems. Most countries reported continuously working on several initiatives to strengthen integration and coordination of care, such as pilot projects, implemented targeted programmes and strategies and adopted methods for cooperation. Many countries have taken initiatives on legislation, reorganisation and reimbursement systems. Integrated care can be seen to be both, a design of healhcare and a framework to achieve person-centred, efficient and safe care. Only a small number of EU Member States have developed specific indicator sets to assess integrated care. Measuring the performance of integrated care has to take into account the objectives of a health system and also needs to reflect the complexity of integrated care systems.

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Section: Results and Discusionmentioning

confidence: 99%

Quality improvement in healthcare: Towards to integrated care models in EU

Knežević¹,

Marinković²

2019

Tehnika

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“…Patients clearly understand the important components for integrated care and identify when integration and coordination of care, do or do not happen, in their experiences with the healthcare system [39]. The importance of integrated or seamless care across primary and secondary centers for arthritis care, along with other long-term conditions has been highlighted [40, 41] and adopted widely, including Europe [42, 43], Australia [44], New Zealand and Canada [45]. A systemic review of integrated primary-secondary care identified improved elements of disease control and service delivery at a modestly increased cost, although the impact on clinical outcomes was reported to be limited [46].…”

Section: Discussionmentioning

confidence: 99%

Co-design of a patient experience survey for arthritis central intake: an example of meaningful patient engagement in healthcare design

Carr

Patel

Ortiz

et al. 2019

BMC Health Serv Res

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Background To describe the process of patient engagement to co-design a patient experience survey for people with arthritis referred to central intake. Methods We used a participatory design to engage with patients to co-design a patient experience survey that comprised three connected phases: 1) Identifying the needs of patients with arthritis, 2) Developing a set of key performance indicators, and 3) Determining the survey items for the patient experience survey. Results Patient recommendations for high quality healthcare care means support to manage arthritis, to live a meaningful life by providing the right knowledge, professional support, and professional relationship. The concept of integrated care was a core requirement from the patients’ perspective for the delivery of high quality arthritis care. Patients experience with care was ranked in the top 10 of 28 Key Performance Indicators for the evaluation of central intake, with 95% of stakeholders rating it as 9/10 for importance. A stakeholder team, including Patient and Community Engagement Researchers (PaCER), mapped and rated 41 survey items from four validated surveys. The final patient experience survey had 23 items. Conclusion The process of patient engagement to co-design a patient experience survey, for people with arthritis, identified aspects of care that had not been previously recognized. The linear organization of frameworks used to report patient engagement in research does not always capture the complexity of reality. Additional resources of cost, time and expertise for patient engagement in co-design activity are recognized and should be included, where possible, to ensure high quality data is captured. Electronic supplementary material The online version of this article (10.1186/s12913-019-4196-9) contains supplementary material, which is available to authorized users.

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“…Projects such as NMEP should be carefully considered as part of the workforce change that needs to occur, in order to meet healthcare needs. Importantly, NMEP has the potential to support collaborative practice between metro and rural areas; given the need to enhance the skills and knowledge of the rural nursing and midwifery workforce, and the clinical reciprocity required for the success of integrated models of care [13,52,53].…”

Section: Plos Onementioning

confidence: 99%