“…It was felt to be important for those working in a surgery to be experienced enough to tolerate what cannot be achieved for patients and therefore to help the surgery staff tolerate this as well. A number of publications appeared describing the different aspects of the project's work (Daws, 1985;Graham & Sher, 1976;Smith, Gross, Graham, & Reilly, 1982). The overall account of this important study was published in 1976 in the Journal of the Royal College of General Practitioners as 'The contribution of a psychotherapist to general practice' (Brook & Temperley, 1976).…”