Social media platforms are essential for organisations to reach their audiences and succeed online. This study describes and critiques social media methods for attracting middle-aged clients for start-ups. New entrepreneurs face social media obstacles when building brand awareness in a saturated market. This study analyses survey data and an online focus group to understand middle-aged customers' expectations, interests, and behaviour across SNS. The current study surveys and interviews middle-aged consumers to determine how they react to marketing messages and methods. It also analyses successful start-ups. The goals include assessing the relevance of certain social media, establishing how content affects customer response, and determining customer community involvement to develop trust and loyalty among middle-aged customers. This research offers practical advice for start-ups using social media marketing to improve customer interactions with middle-aged customers and grow their business.