Abstract:Many industries are facing the challenge of how to capture workers' knowledge such that it can be shared, in particular tacit knowledge. The operation of complex systems such as a manufacturing line is knowledge-intensive, especially if the operator must frequently reconfgure it for diferent products. Considering the breadth and dynamic nature of this knowledge, existing solutions for sharing knowledge (e.g., word-of-mouth, issue reports, document creation, and decision support systems) are inefcient and/or re… Show more
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