The
            <i>whisper pillow</i>

Chien, Wei-Chi; Diefenbach, Sarah; Hassenzahl, Marc

doi:10.1145/2513506.2513512

Cited by 10 publications

(1 citation statement)

References 24 publications

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“…This example also illustrates the reach of design into all aspects of product development. (Chien, Diefenbach, & Hassenzahl, 2013;Diefenbach, Hassenzahl, Eckoldt, & Laschke, 2010;Hassenzahl, 2013).…”

Section: Why Is the Need For Ux Analysis Tools Increasing?mentioning

confidence: 99%

User data spectrum theory: Collecting, interpreting, and implementing user data in organizations

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Interpreting user data: The act of translating user data collected into design language and/or system requirements. Implementing user data: The act of incorporating user data into the actual design or functionality of the system. Software development process: A structure imposed on the development efforts of software. There are many different types of software development processes, also referred to as lifecycles. Sprint: The basic unit of development in an agile scrum. Usually a sprint is 1 week to 1 month in duration. Usability: "[Usability refers to] the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use" (International Organization for Standardization, 1998, ISO 9241-11). Usually there are performance and satisfaction measures that quantify the usability of a system. User: "Can be a paying customer, internal employee, physician, call-center operator, automobile driver, cell phone owner, or any person attempting to accomplish some goaltypically with some type of software, website, or machine." (Sauro & Lewis, 2012, p. 9) User-centered design: User-centered design (UCD) is an approach to design that focuses on learning about the people who will use the product. UCD processes incorporate user-centric methods during the planning, design and development of a product. User data: Any data that represent the thoughts, actions, behaviors, words, needs, wants, context, and environments of the end stakeholder(s) interacting with the system. User experience (UX): "A consequence of a user's internal state (predispositions, expectations, needs, motivation, mood, etc.), the characteristics of the designed system (e.g. xii complexity, purpose, usability, functionality, etc.) and the context (or the environment) within which the interaction occurs (e.g. organizational/social setting, meaningfulness of the activity, voluntariness of use, etc.)" (Hassenzahl & Tractinsky, 2006, p. 91-97). User research: "User research is the systematic study of the goals, needs, and capability of users so as to specify design, construction or improvement of tools to benefit how users work and live" (Schumacher, 2010, p. 6). UX capacity: UX capacity is an organization's facility or power to perform UX practices and produce UX results.

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Section: Why Is the Need For Ux Analysis Tools Increasing?mentioning

confidence: 99%