The IKEA effect in collective problem‐solving: When individuals prioritize their own solutions

Vuculescu, Oana; Beretta, Michela; Bergenholtz, Carsten

doi:10.1111/caim.12416

Cited by 3 publications

(2 citation statements)

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“…The phase-coding method presented herein is based on individual contributions, so it may help to shed light on the optimal group composition (Kozlowski, 2015). Given that group problem-solving skills do not come naturally to all members (Bateman, 2005;Jadhav et al, 2014;Netland, 2016;Vuculescu et al, 2021) and that a 1 h KE-skill training was not found to greatly improve the process, it is time to craft and test different modes of sophisticated KE training on real-life groups (Oliva, 2019). Such interventions can benefit from visual representations for KE participants' learning and performance (Aoki, 2019) and may even be extended to similar studies of structured problem-solving approaches such as DMAIC and Quality Circles (De Mast and Lokkerbol, 2012;Rafaai et al, 2018).…”

Section: Discussionmentioning

confidence: 99%

Kaizen event process quality: towards a phase-based understanding of high-quality group problem-solving

Franken

Dun

Wilderom

2021

IJOPM

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PurposeAs a problem-solving tool, the kaizen event (KE) is underutilised in practice. Assuming this is due to a lack of group process quality during those events, the authors aimed to grasp what is needed during high-quality KE meetings. Guided by the phased approach for structured problem-solving, the authors built and explored a measure for enriching future KE research.Design/methodology/approachSix phases were used to code all verbal contributions (N = 5,442) in 21 diverse, videotaped KE meetings. Resembling state space grids, the authors visualised the course of each meeting with line graphs which were shown to ten individual kaizen experts as well as to the filmed kaizen groups.FindingsFrom their reactions to the graphs the authors extracted high-quality KE process characteristics. At the end of each phase, that should be enacted sequentially, explicit group consensus appeared to be crucial. Some of the groups spent too little time on a group-shared understanding of the problem and its root causes. Surprisingly, the mixed-methods data suggested that small and infrequent deviations (“jumps”) to another phase might be necessary for a high-quality process. According to the newly developed quantitative process measure, when groups often jump from one phase to a distant, previous or next phase, this relates to low KE process quality.Originality/valueA refined conceptual model and research agenda are offered for generating better solutions during KEs, and the authors urge examinations of the effects of well-crafted KE training.

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Section: Discussionmentioning

confidence: 99%

Kaizen event process quality: towards a phase-based understanding of high-quality group problem-solving

Franken

Dun

Wilderom

2021

IJOPM

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“…Behavioral economists have proposed that people are subject to a so-called IKEA effect, whereby they attach greater value to products they make for themselves than to otherwise indiscernible goods. Recently, cognitive psychologist Tom Stafford (2021) has suggested that there may be an epistemic analog to this, a kind of epistemic IKEA effect (see also Vuculescu et al, 2021, for a related line of thought). In what follows, I use Stafford's suggestion to shed light on a thesis about epistemic value that I want to defend.…”

Section: Introductionmentioning

confidence: 99%

The IKEA effect and the production of epistemic goods

Tiehen

2022

Philos Stud

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Behavioral economists have proposed that people are subject to an IKEA effect, whereby they attach greater value to products they make for themselves, like IKEA furniture, than to otherwise indiscernible goods. Recently, cognitive psychologist Tom Stafford has suggested there may be an epistemic analog to this, a kind of epistemic IKEA effect. In this paper, I use Stafford's suggestion to defend a certain thesis about epistemic value. Specifically, I argue that there is a distinctive epistemic value in being an active producer of epistemic goods, like true belief, as opposed to just a passive recipient of such goods, and that because of this it can be rationally permissible to sacrifice truth in a certain way for the sake of this other value. In particular, it is rationally permissible for an epistemic agent to prefer a belief set that contains fewer overall truths but more truths obtained through the agent's own intellectual labor, in something like the way that a practical agent might prefer furniture they have made through their own manual labor to inherently superior furniture made by someone else. In making my case, I draw on Ernest Sosa's discussion of causation and praxical epistemic values, and Jennifer Lackey's testimony-based criticism of the credit view of knowledge. After defending my thesis about epistemic value, I further clarify it by connecting it to the focus of Stafford's discussion, conspiracy theorists.

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Microfoundations of Adaptive Search in Complex Tasks: The Role of Cognitive Abilities and Styles

Bergenholtz

Vuculescu

Amidi

2023

Organization Science

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Problem-solving in complex environments requires a cognitively demanding search for task solutions. Managing this search process presents a major challenge in organizations. We contribute to the literature on this topic by providing new evidence on the cognitive antecedents that shape how individuals search when engaged in complex problem-solving tasks. We present results from three laboratory studies, wherein 335 individuals solved a complex task. In doing so, they generated behavioral data coupled with survey-based measurements of the individuals’ cognitive styles and performance-based tests of their cognitive abilities. Our data analysis contributes to the current literature by documenting systematic heterogeneity in the persistence and distance of search that can be explained by the participants’ level of creativity, attention to detail, and executive functions. We extend the research on the microfoundations of adaptive search by linking cognitive antecedents with a complex search task, widening our insight into what search behavior certain cognitive microfoundations lead to, and showing how managers can more effectively shape organizational search. History: This paper has been accepted for the Organization Science Special Issue on Experiments in Organizational Theory. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2023.1654 .

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The IKEA effect in collective problem‐solving: When individuals prioritize their own solutions

Cited by 3 publications

References 82 publications

Kaizen event process quality: towards a phase-based understanding of high-quality group problem-solving

Kaizen event process quality: towards a phase-based understanding of high-quality group problem-solving

The IKEA effect and the production of epistemic goods

Microfoundations of Adaptive Search in Complex Tasks: The Role of Cognitive Abilities and Styles

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