BackgroundThe rapid change in the situation of health care centers following the sudden onset of the Covid-19 pandemic led to working challenges, role changes, and the transfer of staff to a new and unfamiliar workplace. The aim of this study was to develop policy options to adapt health care providers to the new situation in the workplace during the Covid-19 pandemic as health system planners and policymakers prepare and implement an intervention action plan with more confidence in choosing the best and most effective strategies.MethodsTo identify the problem or issue and developing a policy document, first a comprehensive review of literature was carried out using national and international databases. The keywords used were "Health care provider", "Employees adaptation", "Professional adaptation", "Managing roles", "Covid-19", "SARS-Cov-2", and "Critical Care". The views of health care providers in the Covid-19 pandemic, personal observations and experiences were also used. Finally, in order to categorize the interventions and present policy options, seven national health system experts were consulted to comment on policy options until the interventions were substantiated and a policy document was developed and presented.ResultsAccording to the criteria of effectiveness, feasibility, appropriateness, sustainability, flexibility, cost-effectiveness compared to policy options, 31 interventions were found. After consulting experts to categorize the interventions and strategies, based on the defined criteria including appropriate to the target population, culturally and ethically acceptable, acceptable to the officials and stakeholders and context compatibility, three policy options were considered for implementation. These three policy options include; creating an activation system of flexible and efficient employees with adjustment of personnel roles, adequate training of health care personnel about working conditions with Covid-19 patients, and creating a supportive and motivational work environment.ConclusionsThe developed policy options in our study, while highlighting the potential benefits and challenges of each option, provide key policy directions for adapting healthcare providers to the new workplace situation during the Covid-19 pandemic and other future crises. None of the policy options are considered alone, but using options together will be effective.