The Impact of Co-Creation on the Design of Circular Product-Service Systems: Learnings from a Case Study with Washing Machines

Dam, Sonja van; Visser, Froukje Sleeswijk; Bakker, Conny

doi:10.1080/14606925.2020.1851427

Cited by 6 publications

(2 citation statements)

References 19 publications

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“…Some studies provide evidence that product service systems are a response to resource scarcity and consumption behavior in design processes [101]. Similarly, Van Dam, Sleeswijk Visser, and Bakker [97] explored co-creation in practice and the impact it has had on developing circular product service systems. Apart from environmental issues, examples of product service integration can provide service solutions that facilitate value co-creation between designers and stakeholders [102] and socially responsible design [103].…”

Section: Sustainability In Pss In Design and Sustainability In Pss In...mentioning

confidence: 99%

A Review of Service Design Pedagogy to Identify Potential Added Value to Product Innovation in Higher Education

Ding,

de Bont,

Cockbill

et al. 2023

Sustainability

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It is widely accepted that service design is a discipline that is becoming increasingly recognized as a key element for productive collaboration between multidisciplinary stakeholders. However, it is difficult to understand the interplay between service design and product innovation in higher education. There is a gap in the service design literature on how its way of teaching can enable better product innovation if introduced within product innovation degrees. This study seeks to explore how product innovation might be stimulated by service design teaching, with a focus on collaborative participant activities often used within the service design discipline. Previous studies on service design pedagogy have provided various frameworks for teaching service design that are often drawn from different disciplinary perspectives, such as engineering, social sciences, marketing, business, etc. This article, in contrast, examines service design pedagogy strategies applied in design education within the realm of product innovation. A bibliometric analysis method was adopted to review the existing literature. We found that the selected studies touched upon several themes, which all relate to collaboration among participants and stakeholders in service design and product innovation. The findings shed light on specific projects and case studies that were implemented via team collaboration. Further analysis proposes that the service design pedagogy in design education enhances product design via wider value considerations such as sustainability principles and methods. This study begins to illustrate how service design as a systemic approach to designing products might better enable product innovators to consider wider aspects of value co-creation and sustainability via explicitly involving and considering wider stakeholder networks beyond simply designing a product for a user.

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Section: Sustainability In Pss In Design and Sustainability In Pss In...mentioning

confidence: 99%

A Review of Service Design Pedagogy to Identify Potential Added Value to Product Innovation in Higher Education

Ding,

de Bont,

Cockbill

et al. 2023

Sustainability

View full text Add to dashboard Cite

show abstract

“…Circular product offers are established in value networks and are effective when all partners gain value from the offer [34]. The fact that circular products are taken back and recovered can offer additional unique value and can be offered to customers, such as access to information and access to exclusive features (van Dam et al 2021) [35].…”

Section: Value Propositionmentioning

confidence: 99%

Development of the Circular Product Readiness Method in Circular Design

et al. 2022

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Design indicators can be used by companies to track circular design implementation, which can yield insights into their performance and opportunities for improvement. Yet, existing indicator methods either lack depth with regard to circular design, are incomplete, or do not use design semantics. This study explores product-level circularity indicators, with the aim of developing a comprehensive circularity indicator method specifically aimed at designers. The method development process follows a three step Design Science Research approach. It comprises a literature review and knowledge coproduction sessions with circular design experts on topics such as durability, repair, remanufacturing, and recycling. Furthermore, it includes company evaluations with two multinational corporations operating in the white goods and automotive industries. The study delivers the first indicator method for assessing circular product design on a broad range of aspects, including levels of readiness, company strengths, and opportunities for improvement. The method uses product design semantics to evaluate design aspects, takes a comprehensive view of the full life cycle, and has been specifically developed for industry use.

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Conflicting Interpretations of ‘Design’ and ‘Premature Product Obsolescence’: Australia’s Right to Repair Inquiry 2020–2021

Adams Stein

2023

Design/Repair

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The Impact of Co-Creation on the Design of Circular Product-Service Systems: Learnings from a Case Study with Washing Machines

Cited by 6 publications

References 19 publications

A Review of Service Design Pedagogy to Identify Potential Added Value to Product Innovation in Higher Education

A Review of Service Design Pedagogy to Identify Potential Added Value to Product Innovation in Higher Education

Development of the Circular Product Readiness Method in Circular Design

Conflicting Interpretations of ‘Design’ and ‘Premature Product Obsolescence’: Australia’s Right to Repair Inquiry 2020–2021

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