The impact of corporate reputation and reputation damaging events on financial performance: Empirical evidence from the literature

Antecedents and outcomes of retailer reputation: Evidence from an emerging economy

“…This study could be further extended by encompassing customer satisfaction as a potential mediator between reputation and customer behavioural intentions, as a number of recent studies in diverse service settings, including retailing, reveal significant impact of satisfaction on customer behavioural intentions (Vesel & Zabkar, 2009;Pantouvakis, 2013). In line with Gatzert's (2015) evidence of significant impact of corporate reputation on customer trust, and Rajić et al's (2016) findings of the antecedent role of trust to customer loyalty in the context of small and medium-sized enterprises, future studies would benefit from the examination of the mediating role of customer trust in the relationship between corporate reputation and customer loyalty.…”

“…Empirical studies have reported a strong impact of good corporate reputation on employees' pride in being affiliated with the firm and job satisfaction (Helm, 2011), customers' willingness to pay price premium for good corporate reputation (Graham & Bansal, 2007) and its positive influence on the market value of a company (Dowling, 2006;Fernández-Gámez et al, 2016;Wang et al, 2016). Good reputation attracts valuable employees, investors and business partners and can protect the company from failure in times of crisis (Jarvinen & Suomi, 2011;Gatzert, 2015). Strong reputation facilitates the introduction of a new product and acts as a formidable barrier to market entry (Keh & Xie, 2009).…”

Corporate Reputation and Performance: A Legitimacy Perspective

“…Moreover, Petkova, Wadhwa, Yao and Jain (2014) indicate that a firm's reputation can increase its future performance. Taking a similar view, Gatzert (2015) evidence also that it is of high relevance between corporate reputation and corporate financial performance. We therefore put forward the first hypothesis as below:…”

Organizational identification and students' achievement: The moderating role of perceived organizational prestige

“…Although there are few studies in the educational sample, it is possible to come across a number of studies that examine the relationship between prestige, employee performance and organizational performance in the field of business management. As a result of these studies, it has been found that organizational prestige is related to organizational performance (Ali et al 2015;Saeidi et al 2015) as well as employee contextual performance and extra role performance (Carmeli, 2005;Carmeli et al 2007;Gatzert, 2015). One important point to note regarding perceived organizational prestige and performance is that this relationship is reciprocal.…”

“…For instance, staying at work (Hausknecht, Rodda, & Howard, 2009), turnover intention (Mignonac, Herrbach, & Guerrero, 2006;Ünler-Öz & Bulutlar, 2009), commitment (Carmeli, 2005;Çiftçioğlu & Sabuncuoğlu, 2011), job satisfaction (Çiftçioğlu & Sabuncuoğlu, 2011). In addition to these variables perceived organizational prestige has been related to employee performance (Carmeli et al 2007;Öcel, 2013) and organizational performance (Ali, Lynch, Melewar, & Jin, 2015;Gatzert, 2015;Saeidi, Sofian, Saeidi, Saeidi, & Saaeidi, 2015).…”