The Impact of Culture on Online Toxic Disinhibition: Trolling in India and the USA

Fichman, Pnina; Rathi, Maanvi

doi:10.24251/hicss.2022.357

Cited by 4 publications

(6 citation statements)

References 21 publications

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“…As a result of benign online disinhibition (Suler, 2004), people might self-disclose more on the internet than they would in real life, or go out of their way to help someone or show kindness online. The effect of cultural variations in toxic online disinhibition have been documented (Fichman & Rathi, 2022), but the impact of culture on benign disinhibition has yet to be explored.…”

Section: Discussionmentioning

confidence: 99%

Influence of Audio Speech Rate and Source Text Difficulty on Health Information Comprehension and Retention

Ahmed,

Leroy,

Lee

et al. 2024

Proceedings of the Annual Hawaii International Conference on System Sciences

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During COVID-19 lockdown many social media challenges captured the attention of users all around the world, and many online communities of practice used social media platforms for their daily interactions. On Instagram these communities gather around common interests through the platform's sociotechnical affordances. We examined the role that these features play in boundary maintenance processes and boundary crossing practices, analyzing posts from four online communities of practice (CoPs), who were bounded by their hashtags and shared an art recreation challenge that was popular on Instagram at the start of COVID-19 lockdown. We found that while some practices are shared across CoPs, boundary maintenance processes sometimes are not, and the boundaries of some of these CoPs are more permeable than others. Cultural differences, language, and script were critical for boundary maintenance regardless of the platform's visual affordances that served the boundary crossing practices.

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Section: Discussionmentioning

confidence: 99%

Influence of Audio Speech Rate and Source Text Difficulty on Health Information Comprehension and Retention

Ahmed,

Leroy,

Lee

et al. 2024

Proceedings of the Annual Hawaii International Conference on System Sciences

View full text Add to dashboard Cite

show abstract

“…We expected that the asymmetric nature of Instagram and Twitter would make them more susceptible to trolling than Facebook, but in the end, only Instagram followed this premise. Third, our expectation to find differences across the three platforms was grounded on claims that trolling differs from one socio‐technical platform to another (Fichman & Rathi, 2022). Indeed, our findings suggest that this assertion does hold true, even though the socio‐technical context is more complex, involving many factors that simultaneously support and hinder trolling.…”

Section: Discussionmentioning

confidence: 99%

“…However, anonymity is only one of six factors in Suler's (2004) theory of the online disinhibition effect; other factors may be just as impactful. Indeed, socio‐cultural aspects affect trolling styles and motives leading to context‐dependent variations in trolling (Fichman & Rathi, 2022).…”

Section: Introductionmentioning

confidence: 99%

“…Furthermore, deception and fake accounts are some of the building blocks of trolling (Shachaf & Hara, 2010). Indeed, the impact of the Twitter fake IRA accounts on the 2016 election led to an influx of scholarly attention to online trolling (Fichman & Rathi, 2022). In addition to the IRA accounts, the spread of deception online is also manifested through the popularity of “Finsta” as a “fake Instagram”; Finsta has also added complexity to online interactions on Instagram.…”

Section: Introductionmentioning

confidence: 99%

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Trolling CNN and Fox News on Facebook, Instagram, and Twitter

Fichman

Rathi

2023

Asso for Info Science & Tech

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Online trolling, disinformation, and deception are posing an existential threat to democracy. Informed by the online disinhibition theory and research on the ideological asymmetry between Democrats and Republicans, we examined how the extent and style of trolling varies across social media platforms, by analyzing comments on posts by two media channels (CNN and Fox News) on three social media platforms (Facebook, Instagram, and Twitter). We found differences in the style and extent of trolling across platforms and between media channels, with more trolling on articles posted by Fox News than by CNN, and a different trolling style on Twitter than Facebook or Instagram. Our study demonstrates a delicate balance between the socio‐technical factors that are enabling and hindering trolling. While some platforms and government agencies believe in removing anonymity to regulate online harm, this paper makes a significant contribution against that view.

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“…As a result of benign online disinhibition (Suller, 2004), people might self-disclose more on the Internet than they would in real life, or go out of their way to help someone or show kindness online. The effect of cultural variations in toxic online disinhibition has been documented, (Fichman & Rathi, 2022), but the impact of culture on benign disinhibition has yet to be explored.…”

Section: Discussionmentioning

confidence: 99%

The Usage and Impact of ICTs during the Covid-19 Pandemic

Yang¹,

Zhu²,

Fichman³

2023

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This book takes a holistic view of the role of information and communication technologies (ICTs) during the pandemic through the lens of social informatics, as it is critical to our understanding of the relations between society and technology. Specific attention is given to various stakeholders and social contexts, with analysis at the individual, group, community, and society levels.Pushing the boundaries of information science research with timely and critical research questions, this edited volume showcases information science research in the context of COVID-19, by specifically accentuating sociotechnical practices, activities, and ICT interventions during the pandemic. Its social informatics focus appeals to a broad audience, and its global and international orientation provides a timely, innovative, and much-needed perspective to information science. This book is unique in its interdisciplinary nature as it consists of research studies on the intersections between ICTs and health, culture, social interaction, civic engagement, information dissemination, work, and education. Chapters apply a range of research methods, including questionnaire surveys, content analyses, and case studies from countries in Asia, Europe, and America, as well as global and international comparisons.The book's primary target audience includes scholars and students in information and library science, particularly those interested in the social aspect of the information society. It may be of interest to information professionals, library practitioners, educators, and information policymakers, as well as scholars and students in science and technology studies, cultural studies, political science, public administration, sociology, and communication studies.

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The Impact of Culture on Online Toxic Disinhibition: Trolling in India and the USA

Cited by 4 publications

References 21 publications

Influence of Audio Speech Rate and Source Text Difficulty on Health Information Comprehension and Retention

Influence of Audio Speech Rate and Source Text Difficulty on Health Information Comprehension and Retention

Trolling CNN and Fox News on Facebook, Instagram, and Twitter

The Usage and Impact of ICTs during the Covid-19 Pandemic

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