The Impact of Demographic Factors on Satisfaction of Users for various Digital Payment Methods

doi:10.35940/ijitee.i1145.0789s19

Cited by 8 publications

(1 citation statement)

References 2 publications

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“…This finding is also in line with other researchers (e.g., Al-Okaily et al, 2020;Manrai et al, 2021). Further, the demographic factors influence consumers' adoption (e.g., Gong et al, 2017;Khurana et al, 2019;Lohana & Roy, 2021). For instance, education level as an individual demographic variable has a significant relationship with the intention of the adoption of cashless payment service while age and gender were found insignificant (Al-Dmour et al, (2021).…”

Section: Consumerssupporting

confidence: 89%

How to Use Data to Increase Bike Use by Travelers

Exalto-Sijbrands¹,

Baars²,

Wijers³

et al. 2022

35 Th Bled eConference Digital Restructuring and Human (Re)action

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The Government of the Netherlands wants to be energy neutral by 2050 (Rijksoverheid, sd). A transition towards nonfossil energy sources also affects transport, which is one of the industries significantly contributing to CO2 emission (Centraal Bureau Statistiek, 2019). Road authorities at municipalities and provinces want a shift from fossil fuel-consuming to zero emission transport choices by their inhabitants. For this the Province of Utrecht has data available. However, they struggle how to deploy data to positively influence inhabitants’ mobility behavior. A problem analysis scoped the research towards data to stimulate cycling. Three interviews, desk research and a survey revealed the gap between the province’s current data-item approach that is infrastructure oriented and the required approach that adopts traveler’s personas to successfully stimulate cycling. For this more precisely defined captured data is needed and the focus should shift from already motivated cyclists to non-cyclers.

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Section: Consumerssupporting

confidence: 89%

How to Use Data to Increase Bike Use by Travelers

Exalto-Sijbrands¹,

Baars²,

Wijers³

et al. 2022

35 Th Bled eConference Digital Restructuring and Human (Re)action

View full text Add to dashboard Cite

show abstract

35 th Bled eConference Digital Restructuring and Human (Re)action

2022

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There is widespread recognition that, during the process of digitalisation, much greater care is necessary in relation to the needs of individuals and society. One key area in which tensions exist is identity management. People think that their identities are intrinsic to themselves. Yet organisations represent themselves as 'provisioning' people with their 'identities'. In addition, the model of identity that organisations typically use evidences some important deficiencies. A fresh approach is needed to the model that underpins organisations' management of their relationships with people. This needs to be based on a deeper appreciation by designers of the nature of the phenomena that they seek to document and to exercise control over. A model of those phenomena is needed that is pragmatic, in the sense of fulfilling the needs of information systems (IS) practitioners and organisations, but also of the people whose data the organisation handles. It also needs to reflect metatheoretic insights. This paper presents such a model. It commences by drawing on ontology, epistemology and axiology in order to establish an outline metatheoretic model. The model is articulated, at the conceptual level and at the data modelling level. Initially, a relatively simple model is established, sufficient for inanimate objects and artefacts. The more complex requirements of humans are then addressed. It is contended that the resulting model provides a robust framework for identification and authentication in IS. 2 35 TH BLED ECONFERENCE DIGITAL RESTRUCTURING AND HUMAN (RE)ACTION R. Clarke: A Reconsideration of the Foundations of Identity Management 3 6 35 TH BLED ECONFERENCE DIGITAL RESTRUCTURING AND HUMAN (RE)ACTION EpistemologyThis section summarises analysis in Clarke ( 2021). Epistemology is the study of knowledge. Two contrasting conceptions of knowledge exist. The proposition of the first, 'empiricism', is that knowledge is derived from sensory experience, and is a body of facts and principles accumulated by humankind over the course of time, that are capable of being stored in the equivalent of a warehouse. This works well in circumstances where the Things represented by Entities are real rather than imaginary, and are inanimate, and their handling is largely mechanical. Examples include aircraft guidance systems and robotic production-lines.The other, 'apriorist' view is that that knowledge is internal and personal, and the concept is not applicable outside the mind of an individual human. Within this school of thought, knowledge is the matrix of impressions within which an individual situates newly acquired information.In order to cater for these two extremes, the term 'Knowledge' is best avoided, except when qualified by one of two adjectives:

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Factors Shaping the Cashless Payment Ecosystem: Understanding the Role of Participating Actors

Khando¹,

Islam²,

Gao³

2022

35 Th Bled eConference Digital Restructuring and Human (Re)action

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Cashless payments have become increasingly popular around the world because of their numerous advantages. More so, the cashless payment adoption has been escalated during the Covid-19 pandemic. However, there is a lack of holistic studies on the adoption and contemporary practices of cashless payments. The purpose of this study is, therefore, to provide a comprehensive understanding by identifying the participating actors and their crucial role in the payment ecosystem. Thus, the paper aims to address two research questions: i) Who are the participating actors in the cashless payment ecosystem? and ii) What are the determinant factors for the actors to adopt the cashless payment ecosystem? Through scoping literature review of 63 articles published in the last seven years (2015-2021), six participating ecosystem actors are identified with their determinant factors. The study contributes towards addressing adoption issues and serves as a basis for future empirical investigation.

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The Impact of Demographic Factors on Satisfaction of Users for various Digital Payment Methods

Cited by 8 publications

References 2 publications

How to Use Data to Increase Bike Use by Travelers

How to Use Data to Increase Bike Use by Travelers

35 th Bled eConference Digital Restructuring and Human (Re)action

Factors Shaping the Cashless Payment Ecosystem: Understanding the Role of Participating Actors

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