The impact of digital technology on changing consumer behaviours with special reference to the home furnishing sector in Singapore

Rangaswamy, Easwaramoorthy; Nawaz, Nishad; Changzhuang, Zhou

doi:10.1057/s41599-022-01102-x

Cited by 36 publications

(21 citation statements)

References 31 publications

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“…Furthermore, there is an indistinct limit through digitization cutting across technology and management, leading to the facilitation of new business models being integrated into methods [18], [19], concepts as well as tools of the digital environment, all tailored towards an emerging digital transformation. A corroborative recent study conducted an investigation aimed at finding evidence of how important technological innovations were with regard to practicing strategies for international business before and during the course of the COVID-19 pandemic [18].…”

Section: ) Mobile Technologymentioning

confidence: 99%

“…However, there is a concern as to the user experiences both online and offline. In a recent study, the authors evaluated digital features responsible for the altering of customer behaviours to reveal underlying demands that analyses change in need and desires concerning furniture purchasing [19]. Their results revealed that when consumers engage online, they get motivated, thus resulting in a change in their attitudes and behaviours respectfully.…”

Section: ) Mobile Technologymentioning

confidence: 99%

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Technology Dependency and Impact During COVID-19: A Systematic Literature Review and Open Challenges

et al. 2023

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The COVID-19 pandemic is still a challenge in many countries, although life must proceed while ensuring the pandemic is managed critically. Due to the delay in producing permanent medical intervention, despite the availability of vaccines, there is still a need to depend on technology in performing several tasks. A systematic literature review that provides comprehensive evidence on technology dependence and the impact of technology on individuals during the pandemic is lacking. This study systematically reviewed scholarly works related to technology dependency from a broad view since the pandemic and mapped the research findings into a taxonomy, thus establishing the trend in technology type, major areas of technology dependency, and the impact of technology during the pandemic. The mapped taxonomy is used to expound on open challenges and recommendations. The final set from the systematic search was 76 articles. Technology might be an avenue for administering and enhancing health services, improving outreaches, and supporting curbing the spread of diseases. However, the impact of technology dependence is both positive and negative. A systematic mapping was conducted to explore the literature on the impacts of technology, where there is a need for further research. Notwithstanding the category, most of the reviewed articles emphasized the usage and impact of technology at such a time of the pandemic and provided insights on the manner of addressing them. Realistically, there has been an acceleration of digitalization trends in the present era of the COVID-19 pandemic and the possibility of rapid development of novel digital technologies.

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Section: ) Mobile Technologymentioning

confidence: 99%

Section: ) Mobile Technologymentioning

confidence: 99%

Technology Dependency and Impact During COVID-19: A Systematic Literature Review and Open Challenges

et al. 2023

View full text Add to dashboard Cite

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“…New elements are "search" and "share" [12]. Based on the previous AIDMA model, the extended AISAS model is more appropriate to guide analysis on the Internet, which indicates the features of the Internet have an influence on consumers' attitudes, and at the same time, consumers cause corresponding purchase choices to fit the trend of the big data analysis [26]. Traditional modules are relatively limited in the integration of limited data from a macro level.…”

Section: Comparisonmentioning

confidence: 99%

Comparison of the State-of-art Big Data Analysis and Conventional Prediction for Consumer Behavior

Hu¹

2023

BCPBM

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Big data analysis is a reflection of the transformation of ways to receive information via the Internet. It also affects consumer behavior analysis, which varies from conventional consumer behavior models. This paper summarizes the development of consumer behavior models and compares consumer behavior models based on big data analysis with traditional consumer behavior prediction models. The advantages and disadvantages of them are discussed and relevant suggestions for big data analysis are raised. According to the analysis, the application of big data analysis on consumer behavior shows its superiority in efficiency, sample size and supportive database. Additionally, it successfully adapts to the transformation of the era of information. Consumer behavior models in the current society are more associated with big data analysis and consumption ability of residents. It is valuable to give an overview of what big data has brought to consumer behavior study, how consumption ability has increased in the context of big data, so as to stimulate the growth of consumer behavior study.

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“…One interesting effect is that the evolution of technology has greatly supported neuroscience research, leading to very rapid advances in the understanding of the brain and its application in different contexts such as business. In the business context, technological advances are increasingly rapid, especially since the pandemic, where a process of digitalisation of the economy affected both workers and customers (Cuesta-Valiño et al, 2022a;Rangaswamy et al, 2022;Singh and Shaurya, 2021). We live in a society where flexibility is a necessity, and happiness becomes an important variable to understand the effect of technologies on people (citizens, workers, customers).…”

Section: Introductionmentioning

confidence: 99%

Neuroleadership: a new way for happiness management

Ruiz-Rodríguez

Ortiz‐de‐Urbina‐Criado

Ripoll

2023

Humanit Soc Sci Commun

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In a post-pandemic era, managers and leaders have a role to enable the changes needed to make workplaces happier and more productive. This paper aims to analyse the role of neuroleadership in the application of happiness management. Two research questions are proposed: what do we know about neuroleadership? and what role can neuroleadership play in happiness management? A mixed methodology is applied. A bibliometric technique is used to identify the main topics studied in neuroleadership. An in-depth analysis and logical reasoning are applied to propose a neuroleadership research roadmap and to present some research pathways for neuroleadership for happiness management. A neuroleadership research roadmap is proposed, considering the approaches, practices/actions, and purposes. It is observed that the consideration of the management of emotions and cognitive processes in the work environment is attracting interest to develop a leadership focused on making better workplaces. A new line of action focused on the management of happiness is emerging. In addition, neuroleadership is presented as a new way of understanding management. Their combined application can mark a before and after in business management, and for that, a proposal of future research lines and questions is developed. This paper presents four future research pathways—perspectives, reasons, adoption and implementation, and results—for studying neuroleadership for happiness management.

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The impact of digital technology on changing consumer behaviours with special reference to the home furnishing sector in Singapore

Cited by 36 publications

References 31 publications

Technology Dependency and Impact During COVID-19: A Systematic Literature Review and Open Challenges

Technology Dependency and Impact During COVID-19: A Systematic Literature Review and Open Challenges

Comparison of the State-of-art Big Data Analysis and Conventional Prediction for Consumer Behavior

Neuroleadership: a new way for happiness management

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