2020
DOI: 10.1504/ijsom.2020.10018469
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The Impact of ERP Systems on Organizational Performance in Lebanese Wholesale Engineering Companies

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Cited by 2 publications
(4 citation statements)
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“…The research examination is done through the participation of 40 employees of different distribution firms including the service industry and production/manufacturing industry which provided the details of the ERP systems used by them for the improvement of supply chain management [25] [29]. The quantitative analysis needs the model for developing the conceptual model for clarifying the perceptive areas of the research.…”
Section: Methodsmentioning
confidence: 99%
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“…The research examination is done through the participation of 40 employees of different distribution firms including the service industry and production/manufacturing industry which provided the details of the ERP systems used by them for the improvement of supply chain management [25] [29]. The quantitative analysis needs the model for developing the conceptual model for clarifying the perceptive areas of the research.…”
Section: Methodsmentioning
confidence: 99%
“…Hence, some people defined service eminence in a way of recent as well as different standard, level of the representations [27]. The users of the system then evaluate the consumer's needs and when the user is absent, the support get lowers the salaries and it leads to the failure in providing quality services which is provided through the department where data is processed, in that case the external services givers plays a major role for not losing the customers [29] [39].…”
Section: Literature Reviewmentioning
confidence: 99%
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“…Table 1 shows some basic statistics about the sampled firms. [2], Australia, N=102, RR=5.7% [19], Finland, N=70, RR=9.6% [6], China, N=65, RR=15% [1], Lebanon, N=50 [16]. Designed questionnaire incorporated questions that were required for measurement of firm profitability and implemented IIS characteristics (scope, analytical capabilities, age and implementation quality).…”
Section: Samplementioning
confidence: 99%