“…For example, 'naturalistic' enclosures that promote the welfare of zoo animals are associated with increased positive visitor perceptions of and attitudes towards zoo animals, their welfare, and improved visitor experiences (Coe, 1985;Finlay et al, 1988;Luebke et al, 2016;Lukas & Ross, 2014;Melfi et al, 2004;Nakamichi, 2007;Packer et al, 2018;Rhoads & Goldsworthy, 1979;Tofield et al, 2003;Wolf & Tymitz, 1981;Yilmaz et al, 2010Yilmaz et al, , 2017. Free-range enclosures, which promote natural or species-specific behavior in zoo animals, have also been shown to improve visitor perceptions of the welfare of zoo animals, visitor experience and increase visitor viewing times (Bryan et al, 2017;Mun et al, 2013;Price et al, 1994;Wilson et al, 2003). Additionally, enclosures that have enrichment items for zoo animals have been found to increase visitor ratings of the enclosures, to be associated with positive perceptions of zoo animals and their welfare, to increase positive attitudes towards enrichment items, and to increase viewing times and interactions with zoo animals at exhibits by visitors (Davey et al, 2005;Davey, 2007a;Kutska, 2009;Roth et al, 2017;Tripp, 1985;Wood, 1998).…”