2003
DOI: 10.1016/j.jretai.2003.09.002
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The impact of external reference price on consumer price expectations

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Cited by 121 publications
(72 citation statements)
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“…By offering to refund a multiple of the price difference if the consumer finds the same product at a cheaper price elsewhere, retailers encourage shoppers' fidelity by ensuring that they will not feel ripped off. And price sensitivity can explain the widespread use of comparative price claims (Kopalle and Lindsey-Mullikin, 2003), and occasional promotional sales, as occasionally low prices look like good deals and boost WTP.…”
Section: Discussionmentioning
confidence: 99%
“…By offering to refund a multiple of the price difference if the consumer finds the same product at a cheaper price elsewhere, retailers encourage shoppers' fidelity by ensuring that they will not feel ripped off. And price sensitivity can explain the widespread use of comparative price claims (Kopalle and Lindsey-Mullikin, 2003), and occasional promotional sales, as occasionally low prices look like good deals and boost WTP.…”
Section: Discussionmentioning
confidence: 99%
“…In particular, we define sale price atypicality as the perceived discrepancy of the sale price from the price category that the customer regards as normal (Monroe 1971;Kopalle and Lindsey-Mullikin 2003). For GPDs, the sale price refers to the price promised to the customer for winning the price gamble.…”
Section: The Diagnosticity Conceptmentioning
confidence: 99%
“…-"Updating" reference prices: Finally, attempts can be made to raise reference prices over time through simple habituation effects ("updates") (Briesch et al 1997;Kopalle/Lindsey-Mullikin 2003). Initially, moderate introductory prices are charged, which push the reference prices up over time and later allow higher selling prices.…”
Section: User-fee Financing and Behavioural Pricing: Willingness-to-pmentioning
confidence: 99%