2022
DOI: 10.3390/admsci12010035
|View full text |Cite
|
Sign up to set email alerts
|

The Impact of Good Governance on the People’s Satisfaction with Public Administrative Services in Vietnam

Abstract: The State of Vietnam continues to show the cumbersome, limited effectiveness of the public sector and the widespread corruption of public servants. Yet, it has been endeavoring to renovate national governance in the direction of good governance to improve the quality of public services to meet the requirements of an increasingly high level of education and social life democratization. Since 2018, the Vietnamese government has been applying the Satisfaction Index of Public Administrative Services (SIPAS) to mea… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
2
1
1
1

Citation Types

0
29
0
3

Year Published

2022
2022
2024
2024

Publication Types

Select...
8
1

Relationship

0
9

Authors

Journals

citations
Cited by 25 publications
(32 citation statements)
references
References 36 publications
0
29
0
3
Order By: Relevance
“…The discussion will suggest areas for future research, such as exploring the impact of factors such as technology and social media on tourist experience expectations, and the need for further studies in other regions of Vietnam. The discussion will also suggest the need for longitudinal studies to explore changes in tourist experience expectations over time and the potential impact of these changes on the tourist industry in the Central Highlands of Vietnam (Chien & Thanh, 2022).…”
Section: Discussionmentioning
confidence: 99%
See 1 more Smart Citation
“…The discussion will suggest areas for future research, such as exploring the impact of factors such as technology and social media on tourist experience expectations, and the need for further studies in other regions of Vietnam. The discussion will also suggest the need for longitudinal studies to explore changes in tourist experience expectations over time and the potential impact of these changes on the tourist industry in the Central Highlands of Vietnam (Chien & Thanh, 2022).…”
Section: Discussionmentioning
confidence: 99%
“…Personal data has inherent disadvantages that are hard to avoid in surveys (Pakpour, Gellert, Asefzadeh, Updegraff, Molloy, & Sniehotta, 2016). Our data is collected over a single period, so there are certain limitations in analyzing and evaluating the results (Xin & Zhanyou, 2019; Chien & Thanh, 2022). Future research should combine cross-sectional and longitudinal studies.…”
Section: Discussionmentioning
confidence: 99%
“…This is also an inevitable trend to help ensure a sustainable economy. The proliferation of new power sources exposes the system to sustainability and stability challenges, requiring coordination of both policy and technology to provide reliable power (Vu Dung, 2022; Chien & Thanh, 2022) Vietnam is taking the first steps in transitioning from traditional energy to green and cleaner renewable energy. The change will bring many opportunities to develop a sustainable green economy but poses significant challenges (Thuy Linh, 2022).…”
Section: Green Energy Transition Policy In Vietnammentioning
confidence: 99%
“…The employment position of public service providers can be considered inherently multidimensional (Boyne, 2002;Brewer, 2006;Walker et al, 2011). There is a relationship between motivation to serve the public and job performance and job and organizational satisfaction (Boyne, 2002;Brewer, 2006;Walker et al, 2011;Legault, 2016;Chien & Thanh, 2022).…”
Section: Relationship Between Public Service Motivation and Teaching ...mentioning
confidence: 99%