2019
DOI: 10.3390/ijerph16193653
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The Impact of Health Human Resources Policies in Primary Care Nursing: A Qualitative Study

Abstract: Background: Organizational culture plays a key role regarding organizational outcomes and determining strategies, goals, and modes of operating which is associated with higher rates of worker morale, turnover and lower adverse events related to patient quality of care issues. Aim: to describe the impact of the relocation of nurses from hospitals and other contexts to primary care from the perspective of primary care nurses. Methods: A qualitative, focused ethnographic study. Site: Cantabro Health Service, Cant… Show more

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Cited by 5 publications
(4 citation statements)
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“…This is due to the fact that the employees of an organization are both receivers and providers of services, so the quality of internal services offered to them exerts a great impact on their behavior shown and quality of services provided to others [13,15]. The major mission of hospitals is to provide high quality health services and facilities to patients and to fulfill their needs and expectations [16]. The ultimate objective of all nursing activities is to maintain, restore, and promote human health, so the lack of committed nurses poses many problems on this way and affects the quality of hospital services offered to care receivers [11,13].…”
Section: Introductionmentioning
confidence: 99%
“…This is due to the fact that the employees of an organization are both receivers and providers of services, so the quality of internal services offered to them exerts a great impact on their behavior shown and quality of services provided to others [13,15]. The major mission of hospitals is to provide high quality health services and facilities to patients and to fulfill their needs and expectations [16]. The ultimate objective of all nursing activities is to maintain, restore, and promote human health, so the lack of committed nurses poses many problems on this way and affects the quality of hospital services offered to care receivers [11,13].…”
Section: Introductionmentioning
confidence: 99%
“…A alta rotatividade de profissionais na equipe pode ser um entrave para o aprimoramento da assistência prestada. A entrada e saída de profissionais necessariamente ocasiona a ruptura dos processos e prejudica a qualidade dos atendimentos, conforme assinala estudo espanhol ao revelar que a alternância de profissionais afeta a coesão das equipes e compromete a capacidade destes se envolverem e estabelecerem relações de confiança com colegas e a comunidade 33 . Diante dessa realidade, táticas de gestão precisam ser pensadas por diferentes esferas de governo a fim de suprimir tal alternância nos postos de trabalho.…”
Section: Condicionantes Do Cuidado à Vítima De Violênciaunclassified
“…This change of model has forced a new definition of professional roles [ 6 8 ]. Both nurses and doctors have had to develop new skills and competencies, thus configuring a complex professional context in which forces, conflicts and monopolies have been generated [ 3 , 9 , 10 ].…”
Section: Introductionmentioning
confidence: 99%