The Impact of Information, Communication Technology and Innovation on SMEs in Pakistan

Abstract

Information and communication technology plays an important role in developing innovation at the organization level, not only for big companies but also for micro, small and medium enterprises while also facilitating the growth and advancement of organizations. The aim of this study is to examine the impact of innovation on SMEs between information and communication technologies with a sample of 364 SMEs in Pakistan. The findings indicate that information and communication technology have a positive and significant effect on the innovation activities of small and medium-sized enterprises (SMEs) in Pakistan.

Influence of Digital Bank Services on the Financial Performance of the Commercial Banks

“…Despite the many advantages of digital banking, adoption worldwide is still in its infancy, according to research (Desta, 2016;Wadesango et al, 2017a). Drehmann & Nikolaou (2013) claim that the industry has not yet reached its aspirations for the implementation of digital banking (Hussain, & Islam, 2022). Sabi (2014) emphasised that customer acceptance as compared to seller offers energies the uptake of digital banking.…”