The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia

Mitić, Siniša; Nikolić, Milan; Jankov, Jelena; Vukonjanski, Jelena; Terek, Edit

doi:10.1016/j.chb.2017.07.012

Cited by 44 publications

(29 citation statements)

References 62 publications

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“…There are also many political issues involved. Knowledge sharing is usually unnatural, as people are not inclined to share their experience if it is valuable [34]. In knowledge management, knowledge sharing seems to be the critical factor [35,36].…”

Section: Linkage Of Islamic Banks Knowledge Sharing and Organizationamentioning

confidence: 99%

The Impact of Knowledge Sharing and Innovation on Sustainable Performance in Islamic Banks: A Mediation Analysis through a SEM Approach

Abbas

Hussain

et al. 2019

Sustainability

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This research is among the very few studies seeking a focalized examination on the relationship between knowledge sharing within a firm and organizational innovation. This specific study establishes that the knowledge sharing and innovation processes in Islamic banks are integral parts of the survival and progress of business organizations. Knowledge sharing and creativity are essential elements in the development of innovative strategies, but few studies have sought to investigate this relationship. This study proposes a framework with five hypotheses, which predicts the influences of knowledge sharing and organizational innovation on the Pakistani banking sector. This survey scrutinizes the impacts of knowledge sharing and innovation, and its primary objective is to determine how learning in Islamic banks mediates the relationship, and enhances the performance, of Pakistani Islamic banks. The authors distributed a self-administered survey, and randomly selected 554 employees from Mirpur AJ&K, Rawalpindi and Islamabad, Pakistan. We screened and tested the data received using SPSS version 25 for analysis purposes to measure the strength of the relationships which exist among the studied variables. The findings indicate that all of the proposed hypotheses have significant positive relationships, proving that knowledge sharing and organizational innovation have mediating impacts upon organizational learning. The findings can also be used to propose a systematic and holistic framework for attaining an improved performance in Islamic banks through the mediating role of organizational learning. This study offers empirical evidence and original data to examine the connection between knowledge sharing, innovation processes and learning culture in Islamic Banks. The generalizability of these findings is restricted to Islamic banks, and the study delivers valuable insights and suggestions for imminent research studies.

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Section: Linkage Of Islamic Banks Knowledge Sharing and Organizationamentioning

confidence: 99%

The Impact of Knowledge Sharing and Innovation on Sustainable Performance in Islamic Banks: A Mediation Analysis through a SEM Approach

Abbas

Hussain

et al. 2019

Sustainability

View full text Add to dashboard Cite

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“…In addition, competitiveness is referred to as the level of competence that has relevance to other competitors which includes such parameters as technology, knowledge, level of strategic and operational planning, and staff skills and the quality of management systems (12). positive contribution to information that has an impact on decision making (14). Information technology can be measured and analyzed using several indicators including information quality, quality system and quality of service (15).…”

Section: Literature Reviewmentioning

confidence: 99%

Can Universities Improve their Competitiveness using Information Technology

Hamdani¹,

Maulani²

2019

IJEAT

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Rapid changes in information technology happen in today's era of Society 5.0 and the Industrial Revolution 4.0. Universities are expected to adapt to these changes to maintain their existence. This study examines the relationship between information technology use and organizational competitiveness in higher education. Quantitative data were collected from 29 private universities in Indonesia. Data analysis was performed using PLS-SEM. The results revealed that information technology, consisting of Information Quality, System Quality and Service Quality, had significant positive impact on the competitiveness of universities in Indonesia. This implies that it is necessary for universities to optimize the application of information technology in their business processes in order to improve competitiveness in the era of Society 5.0 and the Industrial Revolution 4.0.

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“…Information technology plays a very important role to make organizations efficient, to manage knowledge and learn quickly (Lopez-Nicolas and Soto-Acosta 2010; Mitić et al 2017;Real et al 2006;Tanriverdi 2005;Verwijs and Soekijad 2002). It provides a way to store and access required memory and knowledge rapidly by using internet, WWW, WAN, intranet or LAN and any other ICTs (Bennet and Shane Tomblin 2006;Chalmeta and Grangel 2008;Croasdell 2001).…”

Section: Information Technology For Organizational Learningmentioning

confidence: 99%

Information Technology and Organizational Learning Interplay: A Survey

Malik¹,

Chetty²,

Chadhar³

2018

Australasian Conference on Information Systems 2018

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The objective of this paper is to provide a systematic review of the evolutionary trends in the research domain of information technology and organizational learning. Having surveyed various journals and key conferences between 2000 and 2018 on the topic, we observe that information technology (IT) has expanded from its general form to various contemporary information systems, e.g. knowledge organization systems, communication and collaborative systems and decision support systems. However, organization learning (OL) now essentially occurs through knowledge management activities, e.g. knowledge acquisition, storing, sharing and application of knowledge. The survey reported here not only validates the interplay of IT and OL but also reveals some important intervening factors between IT and OL, e.g. absorptive capacity, organization culture, user trust, acceptance and satisfaction that work as deterministic elements in the reciprocal relationship of IT and OL. We propose future research to explore interaction between big data analytical systems and organizational learning.

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The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia

Cited by 44 publications

References 62 publications

The Impact of Knowledge Sharing and Innovation on Sustainable Performance in Islamic Banks: A Mediation Analysis through a SEM Approach

The Impact of Knowledge Sharing and Innovation on Sustainable Performance in Islamic Banks: A Mediation Analysis through a SEM Approach

Can Universities Improve their Competitiveness using Information Technology

Information Technology and Organizational Learning Interplay: A Survey

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