The Impact of ISO 9001 Certification Audit on Oil and Gas Organizations’ Performance in Qatar

Hamza, Riyadh Mohammed Ali; Alenazi, Mefleh H. Okap

doi:10.5539/emr.v2n1p79

Cited by 6 publications

(4 citation statements)

References 14 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The results of the analysis show that the hypothesis H3, ISO Implementation has a positive effect on power plant performance with an estimated parameter value of 0.384 and a significant level of 0.001. The results of previous studies that supports are Sulistyowati et al (2020), Foon & Terziovski (2014); Hamza (2013), Bakator (2018. The biggest correlation of dimensions to Power plant performance, respectively, is the Availability, AVL (0.959), Reliability, RBT (0.939), Environment, ENV (0.931), Safety, SFT (0.928) dimensions, and the lowest is Efficiency, EFF (0.872).…”

Section: Discussionmentioning

confidence: 52%

“…The impact of ISO 9001 on business performance as well as product and quality of service, customer satisfaction, financial performance, and operational performance where companies can use this systematic review as a tool that can help decision making about ISO 9001 standard certification or overall improvement of business performance, this is in accordance with research conducted by Bakator (2018). The results of research on the effect of ISO 9001 implementation were also conducted by Hamza & Alenazi (2013), where ISO 9001 certification was found to have positive results affecting the company's performance. Based on this description, the proposed hypothesis is as follows: H3: ISO Implementation has an effect on power plant performance…”

Section: H2: Corporate Culture Affects Power Plant Performancementioning

confidence: 99%

See 1 more Smart Citation

How Corporate Culture Mediates ISO Implementation in Improving Power Plant Performance

Nurhandoko¹,

Sulistyowati²

2022

IJEBMR

View full text Add to dashboard Cite

Reliability and quality of electricity are important for industrial operations. A reliable power generation system and well-organized management pay special attention to these two aspects. The company implements a quality management system, ISO 9001:2015 to maintain consistency and improve power plant performance. In addition, the implementation of corporate culture is expected to improve organizational performance. The purpose of this study is to examine the effect of ISO implementation and corporate culture on power plant performance. Sampling in this study uses non-probability sampling with purposive sampling technique. Data were collected from 232 employee respondents and analyzed using Structural Equation Modeling (SEM) -AMOS program. The results show that ISO implementation has a positive effect on power plant performance and corporate culture is a mediating variable that can improve power plant performance. The implication is that the policy of prioritizing the availability of power plants, the process approach in implementing the quality management system, and trustworthiness in implementing culture are the right choices in improving power plant performance.

show abstract

Section: Discussionmentioning

confidence: 52%

Section: H2: Corporate Culture Affects Power Plant Performancementioning

confidence: 99%

How Corporate Culture Mediates ISO Implementation in Improving Power Plant Performance

Nurhandoko¹,

Sulistyowati²

2022

IJEBMR

View full text Add to dashboard Cite

show abstract

“…These organizations will have to manage with the reduced budgets by improving OE levels. 16 Qatar's successful 2022 World Cup bid is increasing the size and speed of large-scale infrastructure projects in Qatar. Organizations managing these projects should focus on delivering these projects efficiently without exceeding their budgets.…”

Section: Oe In Qatarmentioning

confidence: 99%

Measuring efficiency levels in Qatari organizations and causes of inefficiencies

Al-Shaiba

Al-Ghamdi

Koç

2020

International Journal of Engineering Business Management

View full text Add to dashboard Cite

Organizational efficiency is considered as one of the important factors affecting the sustainability and viability of an organization and of the larger society that such organizations are part of. Scholars in the interdisciplinary studies of engineering, business, and economics have concluded that the socioeconomic parameters of society are deeply linked with organizational efficiency. Organizational efficiency is generally defined as a measure of the relation between the input resources and output generated within a system. Organizational efficiency in public and private sector enterprises plays a crucial role in ensuring value creation and sustaining the economic and social development of countries. The importance of a sustainable economy and social well-being requires many countries around the world to design and implement tailored pathways to achieve their target of sustainable development, which requires assessing and continuously improving the efficiency of their organizations. Measuring efficiency and implementing periodic course corrections are imperative for maintaining high levels of organizational efficiency. The literature on organizational efficiency measurement is limited and qualitatively inferior, especially when it comes to sustainability considerations and for organizations operating in the Arabian Gulf. The research approach developed in this study to measure efficiency in Qatari organizations is crucial in understanding and improving the transformation journey of Qatari, and similar organizations. This paper focuses on the research approach adopted to measure organizational efficiency based on international best practices and conducts a comparative analysis on the local organizations from a sustainability perspective considering all dimensions of economics, environment and social impacts. The methodology involved in measuring and benchmarking organizational sustainability identifies the “as is” state of organizational sustainability and efficiency in the organization. Identifying the causes of the efficiency gap and improving organizational efficiency from the local perspective are the objectives. The survey result ranked the main areas for improvement within local organizations as 23% Overall organization culture and behavior, 21% Human Resources, 19% Leadership and Governance, 18% Operation, 11% Finances and 8% Quality Assurance.

show abstract

“…For example, the auditor knowledge can have a positive effect with the indirect transfer of experience improving the QMS of other companies that adopt ISO 9001. In addition, a qualified audit team also influence positively (Hamza and Alenazil, 2013). Concerning the role of auditors, Dalmau et al (2016) noted that external auditors play a crucial role in the identification of system failures that affect products and processes by identifying opportunity and suggesting areas for improvement, as well as influence on the levels of implementation of ISO 9001.…”

Section: Iso 9001-implementation and Certificationmentioning

confidence: 99%

Ranking criteria for selection of certification bodies for ISO 9001 through the Analytic Hierarchy Process (AHP)

Alvarenga

Salgado

Mendes

2018

IJQRM

View full text Add to dashboard Cite

Purpose The purpose of this paper is to present a framework to assist the selection of certification bodies in the implementation of quality management system (QMS) based on ISO 9001 taking into account a set of criteria organized in a multi-level hierarchical form. To deal with this complexity, the multi-criteria decision-making method (MCDM) analytic hierarchy process (AHP) was used in this research. Design/methodology/approach The research was conducted in small and medium-sized companies certified to ISO 9001. The MCDM method AHP was used as a method for developing the model to support the selection of certification bodies. Findings This paper provides a framework for companies seeking to hire certification bodies, mainly for ISO 9001 certification, which help identify the companies that best fit the certification objectives. Additionally, a ranking of the main criteria to select certification bodies for ISO 9001 was obtained. Research limitations/implications The decision-making method was applied to Brazilian companies from different sectors. As the results can vary between regions and sectors, this is a limitation of the research. In addition, the number of ten respondents could be higher to increase the robustness of the results. Practical implications The model assists companies looking for certification, mainly ISO 9001, in the selection of certification bodies contributing in the search for deeper implementations of QMS. Originality/value This work has the originality of the application of a decision-making method in the final process of ISO 9001 certification, scarce in the literature. In addition, it defines weights for the criteria involved in the process of selecting certification bodies.

show abstract

The Impact of ISO 9001 Certification Audit on Oil and Gas Organizations’ Performance in Qatar

Cited by 6 publications

References 14 publications

How Corporate Culture Mediates ISO Implementation in Improving Power Plant Performance

How Corporate Culture Mediates ISO Implementation in Improving Power Plant Performance

Measuring efficiency levels in Qatari organizations and causes of inefficiencies

Ranking criteria for selection of certification bodies for ISO 9001 through the Analytic Hierarchy Process (AHP)

Contact Info

Product

Resources

About