The Impact of Local Government Policy on Innovation Ecosystem in Knowledge Resource Scarce Region: Case Study of Changzhou, China

Ma, Liang; Liu, Zheng; Huang, Xiaojing; Tao, Li

doi:10.1177/0971721818806096

Cited by 43 publications

(27 citation statements)

References 31 publications

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“…During the decision-making and prediction of possible results, managers usually face a complex system of interdependent components that should be analyzed, such as resources, goals, and employees. The strength of the AHP method lies in its ability to make impartial and sound classifications and in its flexibility in aggregating a set of parameters by defining their relative importance (Ma et al, 2019). The AHP method is traditionally used in selecting, prioritizing, and forecasting many decision-making problems.…”

Section: Analytical Hierarchy Process (Ahp)mentioning

confidence: 99%

Establish a Customer Property Service Strategy Framework

Shen

Chiang

2021

International Journal of Strategic Property Management

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The property management services sector in China is developing rapidly, contributing significantly to employment and income. We have made recommendations for service differentiation and low costs so that even with limited resources, property management services can distribute their services effectively, reduce unnecessary costs, and implement an optimal plan. This study helps property management service providers understand the needs and expectations of customers because it is a key factor contributing to the success of the business. Based on the consumer and service quality (SERVQUAL) theories, this study applies the fuzzy Delphi method (FDM) and the analytic hierarchy process (AHP) method to construct a quality evaluation scale for property management service companies and determine key property management service items that are valued most by customers and operators in this sector. The results show that it is feasible to determine accurately factors that are used to quantify the competitiveness of the existing market and identify improvements to ensure a win–win situation for both customers and companies in this sector.

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Section: Analytical Hierarchy Process (Ahp)mentioning

confidence: 99%

Establish a Customer Property Service Strategy Framework

Shen

Chiang

2021

International Journal of Strategic Property Management

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“…Sehingga aplikasi ini terhenti di tengah jalan dan hanya bertahan satu tahun sejak diluncurkanya pada tahun 2017. Padahal dengan pendekatan ICT seharusnya inovasi Among Warga tersebut dapat berjalan dengan baik dan dengan adanya perencanaan tersebut sangat di perlukan di organisasi pemerintahan (Ma et al, 2019) Di sisi lain, dalam mendevelopment aplikasi tersebut pemerintah Kota Batu tidak bersinergi satu sama lain dengan privat sector melainkan pemerintah membeli aplikasi tersebut dan tidak ada keberlanjutan dari pemerintah Kota Batu untuk terjun langsung ataupun mencoba mengoprasikan sistem tersebut, karena tidak adanya kapabilitas ASN dan tidak semuanya memahami inovasi ICT sehingga menjadikan tantangan bagi pemerintah itu sendiri. Disinilah menjadi titik kelemahan pemerintah ketika SDM menjadi point penting dalam penyelenggaraan pemerintahan modern (Sartika & Kusumaningrum, 2018).…”

Section: Dinamika Transformasi Ict Dan Inovasi Pelayanan Publik DI Kota Batuunclassified

Bagaimana Teknologi Informasi dan Komunikasi Bertransformasi Menjadi Inovasi Pelayanan Publik?

Aziz¹,

Mubin²,

Hidayat³

et al. 2021

j. gov. soc. politicol.

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This study aims to analyze how ICT can change the mechanism of public service innovation and see the success indicators, with an empirical study on the Among Warga application in Batu City. Basically, ICT is a technology that can help reduce government performance, thus making a demand for the dynamics of public service delivery at the regional level. The method used in this research is a qualitative paragraph with a descriptive model in which the researcher looks for key informants or data sources based on facts in the field, and is supported by literature studies.. Referring to the results of the data that have been processed, the researchers found research results that show that the Among Warga application is an online-based complaint service facility which is shown for the people of Batu City in submitting public complaints such as infrastructure damage, fallen trees and natural disasters. However, the Among Warga application's journey has stopped for only one year since it was created in 2017. Meanwhile, the Batu City government is not ready to take advantage of ICT, this is due to the absence of innovative organizational capacity and transformational leadership. Therefore, in this study the authors would like to provide advice to government organizations in building ICT-based innovation concepts, the government is not a single actor, but requires cooperation with the private sector and participation from the community as an indicator..

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“…Entrepreneurial sustainability is relying more and more on collaboration through dynamic and open platforms. These trends bring new topics to the concept of sustainability in terms of culture creation [12], governing mechanisms [13], communication channels, and other aspects of open innovation dynamics [14].…”

Section: Literature Reviewmentioning

confidence: 99%

Elaboration of a Mechanism for Sustainable Enterprise Development in Innovation Ecosystems

Tolstykh

Gamidullaeva

Shmeleva

2020

Journal of Open Innovation: Technology, Market, and Complexity

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This paper highlights a sustainability and self-organization perspective of the innovation ecosystems. Such issues as under what conditions self-organization takes place and what mechanisms form an innovation ecosystem in a sustainable way are underexplored in the academic literature. To ensure self-development of actors in the ecosystem, a self-adjustment mechanism is needed that allows implementation of sustainability principles. This article proposes a practical tool for assessing an actor in an ecosystem using the method of analytic hierarchy process (AHP), developed by T. Saaty. It allows for operationalizing the processes of self-organization in the ecosystem without an external intervention and addresses the main implications for sustainable development of innovation industrial ecosystems. The authors illustrate their assumptions with an empirical case study of the industrial ecosystem “Technologies for Improving the Quality of Life” (Moscow, Russia). The propositions arising from this analysis provide information to help academics, policymakers, government, and individual enterprises with a more adequate understanding of the practical mechanisms and tools that help trigger self-organization and sustainable development of the innovation ecosystems.

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The Impact of Local Government Policy on Innovation Ecosystem in Knowledge Resource Scarce Region: Case Study of Changzhou, China

Cited by 43 publications

References 31 publications

Establish a Customer Property Service Strategy Framework

Establish a Customer Property Service Strategy Framework

Bagaimana Teknologi Informasi dan Komunikasi Bertransformasi Menjadi Inovasi Pelayanan Publik?

Elaboration of a Mechanism for Sustainable Enterprise Development in Innovation Ecosystems

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