The Impact of Lower Level Management on Volunteers’ Workplace Outcomes in South African Non-profit Organisations: The Mediating Role of Supportive Supervisor Communication

Usadolo, Sam Erevbenagie; Usadọlọ, Queen Emwẹnkẹkẹ

doi:10.1007/s11266-018-9970-5

Cited by 12 publications

(29 citation statements)

References 70 publications

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“…In line with SET, Q. E. Usadolo (2016) argued that communication facilitates the social exchange process because it ensures the availability of the required information at the individual social exchange level. Hence, S. E. Usadolo and Usadolo (2019) and Rubin (1993) (Caesens et al, 2014). The present study is also consistent with Sarti's (2014) finding that a participative leadership style shows a significant and positive correlation with the absorption dimension of employee engagement in human service organizations in Italy.…”

Section: Discussionsupporting

confidence: 90%

“…In line with SET, Q. E. Usadolo (2016) argued that communication facilitates the social exchange process because it ensures the availability of the required information at the individual social exchange level. Hence, S. E. Usadolo and Usadolo (2019) and Rubin (1993) stated that if employees find communication processes supportive, they develop positive working relationships. This is important because studies have consistently linked various internal communication elements such as open channels of communication or transparency, regular feedback, and information sharing to engagement (Caesens et al, 2014).…”

Section: Discussionmentioning

confidence: 99%

“…In this study, it is posited that a participative leadership approach in the relationship between the agriculture extension supervisors and the agricultural extension officers will be one of many organizational phenomena that will result in agricultural extension officers' engagement. Research has shown consistent links between behaviors at this level of leadership and subordinate's job satisfaction, retention (see S. E. Usadolo & Usadolo, 2019;S. E. Usadolo et al, 2020) and employee engagement (Brunetto et al, 2013).…”

Section: Context Of the Studymentioning

confidence: 96%

Section: Introductionmentioning

confidence: 95%

“…Given that one of employees' key workplace relationships is with his or her immediate leader or supervisor (Q. E. Usadolo, 2016; S. E. Usadolo & Usadolo, 2019), it is posited in this study that a leader's relationship with his or her subordinates that is participatory in nature will predict agricultural extension engagement. This has been confirmed by extant literature that participatory management is needed for effective performance (Kim, 2002), and Kahn (1990), May et al (2004), Saks (2006) stated that employees showed better levels of engagement when their supervisors display more relationship-oriented and helpful behaviors.…”

Section: Introductionmentioning

confidence: 96%

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The Influence of Participative Leadership on Agricultural Extension Officers’ Engagement

Usadolo

2020

Sage Open

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Employee engagement has garnered a great deal of interest because of its positive effect on employee performance, but the interest has not resulted in in-depth studies on how variables such as participative leadership determine employee engagement. In this study, the role of participative leadership on the three dimensions of engagement experienced by agricultural extension officers is examined. Data from a cross-sectional survey of 189 agricultural extension officers from four provinces in South Africa are analyzed using regression analysis. As hypothesized, results show that participative leadership influences the three dimensions of engagement. The implications of the results are discussed, emphasizing possible ways participative leadership practices could be used to facilitate the engagement of agricultural extension officers.

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Section: Discussionsupporting

confidence: 90%

“…In line with SET, Q. E. Usadolo (2016) argued that communication facilitates the social exchange process because it ensures the availability of the required information at the individual social exchange level. Hence, S. E. Usadolo and Usadolo (2019) and Rubin (1993) stated that if employees find communication processes supportive, they develop positive working relationships. This is important because studies have consistently linked various internal communication elements such as open channels of communication or transparency, regular feedback, and information sharing to engagement (Caesens et al, 2014).…”

Section: Discussionmentioning

confidence: 99%

Section: Context Of the Studymentioning

confidence: 96%

Section: Introductionmentioning

confidence: 95%

Section: Introductionmentioning

confidence: 96%

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The Influence of Participative Leadership on Agricultural Extension Officers’ Engagement

Usadolo

2020

Sage Open

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Exploring the delivery of community‐based trauma support by volunteer counsellors in a South African context

Henning‐Pugh,

Frith,

Troops

2023

Community & Applied Soc Psy

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South Africa experiences high levels of violence and trauma in a context where formal mental healthcare is not widely accessible. Lay (non‐professional) trauma counselling services, staffed by volunteers, often fill this gap in provision. Extant research highlights the risk of secondary traumatic stress and burnout for volunteers, and although volunteering is often a collective activity, research typically focuses on the individual volunteer's characteristics, motivations and attitudes. Drawing on a case study with one organisation, this study explores lay counsellors' experiences of providing voluntary emotional support in a context of high trauma and low resources. Semi‐structured interviews with volunteers (n = 12) explored the nature of the work, reasons for volunteering and perceptions of the organisation. Thematic analysis generated two overarching themes, each with three subthemes: ‘We serve our community’ (sub‐themes: ‘Giving back to our community’, ‘Need outstrips resources’ and ‘Being there is powerful’) and ‘We are family’ (sub‐themes: ‘Being there for each other’, ‘Working through the work’ and ‘Being put in a safety net’). Findings illustrate how organisations with few resources can mitigate the psychological risks of trauma‐focused work by fostering strong bonds, collective identity and an ethos of care.

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Profiles of volunteers' motivations and positive experiences relate to their sustained volunteering during the COVID‐19 pandemic

Qu,

Ju,

Qin

et al. 2023

Community & Applied Soc Psy

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Volunteering benefits individuals and society but is hard to sustain, especially in emergencies. Based on the volunteer process model and self‐determination theory, this study identified the optimal number of motivations and positive experiences profiles and investigated these profiles' relationships with volunteers' sustained volunteering during the COVID‐19 pandemic. Seven hundred and eighteen volunteers completed a series of measures about motivations to volunteer (e.g., autonomous and controlled), positive experiences (e.g., satisfaction, meaningfulness and happiness) and sustained volunteering. Results indicated that meaningfulness and happiness positively predicted sustained volunteering but satisfaction did not. Furthermore, we identified four distinct groups using latent profile analysis: the highest autonomy‐best experience group (34.96%), high autonomy‐well experience group (44.84%), moderate autonomy‐general experience group (17.83%) and low autonomy‐bad experience group (2.37%). Volunteers in the highest autonomy‐best experience group showed the highest level of sustained volunteering compared to those in other groups. These findings suggest that volunteers' motivations and positive experiences play a combined role in sustained volunteering. They also have significance for fostering long‐term volunteering. Please refer to the Supplementary Material section to find this article's Community and Social Impact Statement.

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The Impact of Lower Level Management on Volunteers’ Workplace Outcomes in South African Non-profit Organisations: The Mediating Role of Supportive Supervisor Communication

Cited by 12 publications

References 70 publications

The Influence of Participative Leadership on Agricultural Extension Officers’ Engagement

The Influence of Participative Leadership on Agricultural Extension Officers’ Engagement

Exploring the delivery of community‐based trauma support by volunteer counsellors in a South African context

Profiles of volunteers' motivations and positive experiences relate to their sustained volunteering during the COVID‐19 pandemic

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