The impact of management leadership on quality performance throughout a supply chain: an empirical study

Teoman, Seyhan; Ülengin, Füsun

doi:10.1080/14783363.2016.1266244

Cited by 50 publications

(52 citation statements)

References 68 publications

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“…The model emphasised the component process and result of leading indicators, strategy planning, and information systems. It was in line with the study conducted by Teoman and Ulengin (2016) which stated that leadership was the key to success in quality management. In addition, based on the study of Gunasekaran, Subramanian and Papadopoulos (2017), the information technology also became a key role towards competitive advantage.…”

Section: Discussionsupporting

confidence: 69%

Quality Improvement Model of Nursing Education in Muhammadiyah Universities Toward Competitive Advantage

Hidayat¹,

Uliyah²,

Sukadiono³

2017

J. Ners

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Introduction: Most (90.6%) nursing education quality in East Java is still low. That is because the quality improvement process in nursing education generally has been conducted partially (random performance improvement). A solution which might be help would be to identify a proper quality improvement model in nursing education toward competitive advantage. Method: This research used a survey to gain the data. The research sample was 16 Muhammadiyah Universities chosen using simple random sampling. The data were collected with questionnaires of 174 questions and a documentation study. Data analysis used was Partial Least Square (PLS) analysis technique. Result: The nursing education profile in Muhammadiyah Universities in Indonesia showed of 10 years establishment, accredited B and the competition level in one city/regency was averagely more than three Universities becoming the competitors. The quality improvement model analysis of nursing education towards competitive advantage in Muhammadiyah Universities was directly affected by the focus of learning and operational process through human resources management improvement; on the other hand information systems also directly affected quality improvement and quality process components: leadership, human resources, focus of learning and operational process. Improving human resources would directly influence proper strategic planning. Strategy planning was directly influenced by leadership. Thus, in improving the quality of nursing education, the leadership role of the department, proper information systems, and the human resources management improvement must be implemented. Discussion: A quality improvement model in nursing education was directly determined with learning and operational process through human resources management along with information systems, strategy planning factors, and leadership. The research findings could be developed in the quality analysis application program.

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Section: Discussionsupporting

confidence: 69%

Quality Improvement Model of Nursing Education in Muhammadiyah Universities Toward Competitive Advantage

Hidayat¹,

Uliyah²,

Sukadiono³

2017

J. Ners

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“…In these situations, suppliers will assume that the buying firm is concerned about their success (Birasnav et al, 2015). Nevertheless, the nature of transformational SCL drives buying firms to mentor and coach suppliers, and to encourage them to express their ideas and improving their strengths (Roman, 2017;Teoman and Ulengin, 2018). By being actively involved in the discussion with suppliers, providing feedback and suggestions, as well as providing rewards when necessary, the value of buyer-supplier relationships can be optimised (Delbufalo, 2012).…”

Section: Suppliers' Trust and Relational Governancementioning

confidence: 99%

Improving reverse supply chain performance: The role of supply chain leadership and governance mechanisms

Mokhtar

Genovese

Brint

2019

Journal of Cleaner Production

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Recently, a growing interest has been devoted to the role of buying firms in promoting sustainability across supply chains. However, relatively little attention has been given to how the behaviour of a buying firm affects the performance of reverse supply chains. Within this context, this paper investigates the role of Supply Chain Leadership styles on suppliers' performance dimensions related to reverse product flows. Furthermore, the mediating role of two governance mechanisms (namely trust and legal-legitimate power) on this relationship is examined. This study employs structural equation modelling to analyse data collected from 190 manufacturing companies in Malaysia. The paper concludes that transformational and transactional leaderships are significant and positive contributors to suppliers' reverse supply chain performance; trust and power significantly mediate these relationships.

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“…To reduce negative effects from supply chain disruption risk and improve performance, firms are willing to share information with their partners. Theoretically, supplier communication can direct enhance understanding of customer expectations (Yang, 2014) and product specifications (Teoman & Ulengin, 2017;Wlazlak et al, 2019;Wu & Weng, 2010). Sharing information enhances the understanding of customer expectations while also reducing the product and process development cycle time (Yang, 2014).…”

Section: Supplier Communication (Sco) and Skdmentioning

confidence: 99%

“…The quality management literature highlights several mechanisms to improve total quality management (TQM), including the understanding of customer requests, top management's support, continuous improvement, and participative effort in the quality improvement both internal and external partners (Teoman & Ulengin, 2017). Consistent with KBV, when a firm engages in supplier communication and collaboration, different types of knowledge may be acquired, reconfigured and integrated.…”

Section: The Mediating Role Of Skdmentioning

confidence: 99%

“…Although supply chain quality and innovation have been dominant in operations research (António Carrizo Moreira & Ferreira, 2018;Wiengarten et al, 2017), in practice many of these interactions happen only in the focal manufacturing firm rather than extending to upstream and downstream operations (Phan et al, 2019;Pihlajamaa et al, 2017). Quality management needs to be implemented outside the manufacturing firms and requires communication, collaboration, and integration with upstream and downstream supply chain members (Teoman & Ulengin, 2017;Zeng et al, 2013). Many manufacturers intend to leverage the knowledge, skills, and resources of their suppliers by jointly creating new products (Thakur & Workman, 2016), to improve the quality performance (Rosell & Lakemond, 2012).…”

Section: Introductionmentioning

confidence: 99%

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Enhancing quality and innovation performance: the role of supplier communication and knowledge development

Nguyen

Onofrei

Akbari

et al. 2020

Total Quality Management & Business Excellence

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The impact of management leadership on quality performance throughout a supply chain: an empirical study

Cited by 50 publications

References 68 publications

Quality Improvement Model of Nursing Education in Muhammadiyah Universities Toward Competitive Advantage

Quality Improvement Model of Nursing Education in Muhammadiyah Universities Toward Competitive Advantage

Improving reverse supply chain performance: The role of supply chain leadership and governance mechanisms

Enhancing quality and innovation performance: the role of supplier communication and knowledge development

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