The impact of new information services on teaching, learning and research at the University of Zululand Library

Ocholla, Lyudmila; Mutsvunguma, Grace; Hadebe, Zanele

doi:10.7553/82-2-1620

Cited by 6 publications

(5 citation statements)

References 11 publications

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“…On ethical use of information, proper referencing and difficulties in detecting plagiarism were cited as serious concerns by the facilitators. In a study by Ocholla et al (2016), workshops in plagiarism and referencing management tools are highly recommended to lecturers to support teaching and learning. Copyright clearance of library resources for class support was mentioned as a huge frustration in a study by Ritterbush (2014).…”

Section: Discussion Of the Findingsmentioning

confidence: 99%

Delivering equitable distance library services to off-campus users at the University of the Free State in South Africa

Coetzer

Mapulanga

2020

GKMC

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Purpose The purpose of this study is to assess the perceived satisfaction of Advanced Certificate in Teaching students and facilitators regarding online library services offered by the University of the Free State (UFS) in South Africa. Design/methodology/approach The study adopted a quantitative approach with open-ended questions that generated some qualitative data. Data has been presented using descriptive statistics in the form of tables, graphs and charts and thematic content analysis for some qualitative data. Findings All learners in this study were adults between 45 and 55 years of age. Of the respondents, 13% lacked online experience, while about 85% had never used online library services and 35% indicated that Google was their primary source of information. The majority of respondents indicated information literacy as a core function of the academic library. High data cost in South Africa came out as one of the major issues affecting distance learners as well as login and password frustrations. The study confirmed computer anxiety, physical discomfort, information overflow and prompt response as some of the perceived challenges and levels of satisfaction respectively of Advanced Certificate in Teaching students and facilitators regarding online library services offered by the University of the Free State (UFS) in South Africa. Practical implications The study revealed that a distance learning library policy is of the essence because it helps to put in place rules and regulations that guide the delivery of distance library services. Originality/value The offering of online and distance library services is a fairly new concept to the UFS library. This study bridges the gap between theory and practice regarding the perceived satisfaction of distance users on online library services and how to improve the current practice.

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Section: Discussion Of the Findingsmentioning

confidence: 99%

Delivering equitable distance library services to off-campus users at the University of the Free State in South Africa

Coetzer

Mapulanga

2020

GKMC

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“…To enhance the quality of learning, Management department evaluates the condition of the department, one of which is by conducting a Tracer Study. Tracer Study is needed to determinethe distribution of graduatesand the contribution of graduatesin the community (Roganand Reynolds, 2016;Ocholla, 2011;Hazaymeh, 2015). Through questionnaire items developed by the Indonesia Ministr of Educationand Culture and adapted by Universitas XXX, it will be illustrated how the actual condition of graduatesis today.…”

Section: Literature Reviewmentioning

confidence: 99%

Management Graduates: A Tracer Study from Universitas XXX

Risza Putri Elburdah

2024

MINISTAL

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Tracer Study is research that can provide useful information for evaluating the results of higher education and can then be used to improve and guarantee the quality of higher education. This research uses a quantitative research approach with a survey research type. The research population is Management Department graduates who graduated in 2019 and 2020. The sample used is saturated sampling, where the entire population is sample members. The research results were analyzed using descriptive statistics and information about graduates was extracted including the number of graduates. Includes who the graduates are, employment status of graduates, waiting time for graduates, coverage of graduates' workplaces. The research results show that Management graduates are able to survive as private sector employees. Horizontal Alignment reaches 90%, which means that most management study program graduates have worked in fields relevant to their study background.

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“…The transformed roles, innovative services and future of academic libraries have been the focus of attention by many researchers around the world (Catalano et al , 2018; Cox et al , 2019; Dempsey and Malpas, 2018; Feret, 2018; Schulte et al , 2018; Sewell and Kingsley, 2017) and in South Africa (Chiware and Becker, 2018b; Hodonu-Wusu and Lazarus, 2018; Kwanya and Stilwell, 2018; Moll and Moll-Willard, 2019; Ocholla et al , 2016; Ocholla and Ocholla, 2017; Onyancha, 2018; Raju et al , 2018; Wilson et al , 2019). The result has been the creation of new library spaces and services, which are suitable for the needs and orientation of individual institutions (Dempsey and Malpas, 2018); (Ocholla et al , 2016), in response to the rapidly changing landscape of higher education, influenced by a strong research, teaching and learning agenda; ICTs; university ranking; community engagement (for contextualizing research and teaching) and the 4IR, all of which demand that library services be accessible anytime, and anywhere.…”

Section: Case Study – Academic Library Responsementioning

confidence: 99%

Readiness of academic libraries in South Africa to research, teaching and learning support in the Fourth Industrial Revolution

Ocholla

2020

Self Cite

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PurposeIn this paper, we refer to the World Economic Forum in Davos, Switzerland, in 2016, where the concept of the Fourth Industrial Revolution (4IR) was coined by Klaus Schwab, with the reference that it would be building on “the Third, the digital revolution” and would be “characterized by a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres”. While acknowledging that the 4IR will impact on everything, everywhere, including research and libraries, we conceptualize 4IR, and we compare current academic library services/trends in South Africa with 4IR requirements, through the analysis of 26 public university library websites.Design/methodology/approachBesides conceptualization of 4IR, a content analysis of websites of 26 public universities’ libraries in South Africa was achieved followed up with verification of the data by respective libraries through a preliminary research report circulated to them by email. 23 areas were identified as the trends in academic libraries, which included free Wi-Fi in the libraries; 24/7 study areas and access to library resources on and off campus; research commons; makerspace; borrowing ICTs (e.g. laptops); e-resources; e-catalogues; research data services (RDS; RDM, IR); open scholarship; information literacy and reference/bibliographic tools, library as a publisher, among others. Data obtained were captured in Excel and analyzed by the research questions.FindingsThe 4IR concept does not occur often in literature, in relation to academic libraries, but it is implied. The findings show that the libraries are responding well to the revolution through their services, with remarkable innovation and creativity on display. There was a 64% presence of the analyzed trends/services in the libraries, with emerging trends/services such as library as a publisher (4%), robotics/AI (4%), makerspace (8%), RDS (27%), borrowing of ICTs/devices (19%) and user experience (19%) scoring low, while information literacy and digital scholarship (e.g. IR) (88%), e-catalogue and e-resources (92%), group study area (85%) and off campus access (77%) scoring above 75%. The scatter of the trends/services among the university libraries is noted for knowledge sharing of best practice.Research limitations/implicationsIn order to improve accordance with trends, academic libraries have to be better resourced, accessed and used, as well as improve web visibility. The study expects library services to be responsive, resourced and accessible anytime and anywhere, and it provides a conceptual framework and a benchmark for further research and exploration in the country, region and perhaps elsewhere.Practical implicationsThe study can be used for benchmarking current and future academic library services in Africa. The conceptual framework provides an agenda for theoretical discussions and deliberations.Social implicationsThe trends, framework and 4IR representations in the study can inform theory and practice in LIS, particularly in Africa.Originality/valueLinking 4IR to current and future library services provides a tool for academic libraries services benchmarking and development and provides a conceptual framework for theoretical and practical debates and implementation. The study is quite current and appropriate for the ongoing discussions of 4IR implications to academic libraries.

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The impact of new information services on teaching, learning and research at the University of Zululand Library

Cited by 6 publications

References 11 publications

Delivering equitable distance library services to off-campus users at the University of the Free State in South Africa

Delivering equitable distance library services to off-campus users at the University of the Free State in South Africa

Management Graduates: A Tracer Study from Universitas XXX

Readiness of academic libraries in South Africa to research, teaching and learning support in the Fourth Industrial Revolution

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