2023
DOI: 10.1016/j.heliyon.2023.e17201
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The impact of teleworking technostress on satisfaction, anxiety and performance

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Cited by 10 publications
(4 citation statements)
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“…Previous studies have confirmed that different sub-factors of technostress affect job satisfaction in both offices (Tarafdar et al, 2010 ; Shi et al, 2023 ) and teleworking (Fernández-Fernández et al, 2023 ). Our own research, specifying these findings, confirmed that technostress has a detrimental effect on job satisfaction and WFH satisfaction.…”
Section: Discussionmentioning
confidence: 76%
“…Previous studies have confirmed that different sub-factors of technostress affect job satisfaction in both offices (Tarafdar et al, 2010 ; Shi et al, 2023 ) and teleworking (Fernández-Fernández et al, 2023 ). Our own research, specifying these findings, confirmed that technostress has a detrimental effect on job satisfaction and WFH satisfaction.…”
Section: Discussionmentioning
confidence: 76%
“…Managers must understand how Information and Communication Technologies (ICTs) impact academics and students, recognizing that technostress varies among individuals and work contexts. This awareness is crucial for implementing appropriate measures to mitigate technostress ( Fernández-Fernández et al, 2023 ).…”
Section: Discussionmentioning
confidence: 99%
“…The use of enforced telework during the COVID-19 crisis has also shed light on the importance of co-presence (the felt sense of presence mediated by information and communication technologies instead of physical proximity) for managing employees on a by-distance basis (Taskin et al 2023). It seems that the faster the adoption of Information and Communication Technologies (ICTs) in an organization, the more difficult it becomes for teleworkers to become accustomed to them, thus leading to feelings of anxiety and stress known as "technostress", that, in turn, directly affects employees' satisfaction, anxiety, and performance ("the lower the technostress, the higher the satisfaction and performance, and the higher the technostress, the higher the anxiety and the lower the satisfaction") (Fernández-Fernández et al 2023). It has been acknowledged that the challenges faced by many workers in their transition from the office to the home-based work environment during the COVID-19 pandemic have put stress on their daily routine and professional lives: Teleworking had rather negative effects on employees' well-being, as "many teleworkers tended to suffer mental and physical exhaustion and social deprivation when working from home" during the pandemic (Raišien ė et al 2023).…”
Section: Related Evidence From Recent Literature On Telework In the C...mentioning
confidence: 99%
“…Issues revolving on the implementation of telework and the utilization of IS (information systems) and IT (information technology) means, including allowing for the co-presence of employees (Taskin et al 2023), as well as monitoring and tending to employees' technostress in telework scenarios (Fernández-Fernández et al 2023;Raišien ė et al 2023), the need to focus on the effects of utilizing technology to telework on parameters revolving around employees' well-being (Santos and Pereira 2023), and-especially more so in banks-the need to focusing on IT and IS security issues during telework (Sparks 2020), as well as the effect of country/context-specific nature of banking on telework characteristics and application scenarios (Sousa-Duarte 2022). • Work-life conflict during telework scenarios, which may lead to effects such as exhaustion, decrease in job satisfaction, and work performance (Weinert and Weitzel 2023), the effect of technology utilization in telework scenarios on employees' work-life balance (Gonçalves et al 2021;Andrade and Lousã 2021;Alassaf et al 2023), the moderating effect of IS and IT on the relationship between telework and employees' emotional and organizational response (Koga 2023) and issues of privacy (especially for banking employees) (Öcal 2021).…”
mentioning
confidence: 99%