2022
DOI: 10.26650/connectist2022-226302
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The impact of user-generated content in the fashion industry: A case study of SHEIN and PrettyLittleThing

Abstract: The rise of online shopping has encouraged online retailers to discover new ways to ensure consumers have a positive experience when searching for information within the competitive landscape. User-generated content (UGC) can be conveyed in a variety of formats and contexts, such as reviews, photos, forum posts, testimonials, and much more (Fader & Winer, 2012). The purpose of this research is to investigate and compare SHEIN, which hosts the functionality to post UGC in the form of reviews with photos, and Pr… Show more

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Cited by 4 publications
(3 citation statements)
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“…Some experts state that the user-generated content has positive influence on the consumer decision-making on SHEIN. [2] Some articles says that the fashion show and in-person events are keys for SHEIN to "grow awareness in the U.S." [3] Digital marketing is a dynamic and rapidly evolving field and has emerged as a cornerstone of modern business strategies. Central to this transformation is the emergence of Generation Z, a group of people who is not merely passive consumers of digital content, but active shapers of the digital universe.…”
Section: Reviewmentioning
confidence: 99%
“…Some experts state that the user-generated content has positive influence on the consumer decision-making on SHEIN. [2] Some articles says that the fashion show and in-person events are keys for SHEIN to "grow awareness in the U.S." [3] Digital marketing is a dynamic and rapidly evolving field and has emerged as a cornerstone of modern business strategies. Central to this transformation is the emergence of Generation Z, a group of people who is not merely passive consumers of digital content, but active shapers of the digital universe.…”
Section: Reviewmentioning
confidence: 99%
“…As modern society progresses alongside the rapidly advancing digital world, many in-person experiences are transitioning into the online sphere. For instance, the constant availability of clothing items with the aid of stores such as Shein has created a significant issue of overconsumption and product waste [5]. Consumers can easily obtain trendy clothing for low prices, resulting in the buildup of unfitting and low-quality products in people's closets, and worse, landfills.…”
Section: Introductionmentioning
confidence: 99%
“…with sales of £718 million in 2021, to rank among the top 10 fashion brands in the UK [1]. Until 2022, SHEIN has become one of the most popular brands for Gen Z consumers in the UK [2].…”
Section: Introductionmentioning
confidence: 99%