The impacts of digital government on civic engagement

Park, Hun Myoung

doi:10.1145/1146598.1146739

Cited by 5 publications

(3 citation statements)

References 18 publications

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“…In Cooper's view [4], though, civic engagement means deliberate participation and collective action within an array of interests, institutions, and networks, and in activities that develop civic identity and involve people in government processes. Park, however, views civic engagement from a democratic perspective, defining it as citizens' individual and collective involvement in public affairs and voluntary activities in the community [20]. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page.…”

Section: Literature Review 21 Civic Engagementmentioning

confidence: 99%

To reinforce or to mobilize?

Chen¹,

Lee²

2008

Proceedings of the 2nd International Conference on Theory and Practice of Electronic Governance

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Since the 1990s, Information and Communication Technologies (ICTs) have become popular instruments for delivering government services, encouraging citizen participation, and improving public trust. However, although governments around the globe have made enormous investments in e-Government initiatives, whether these efforts do indeed promote greater civic engagement is still under fierce debate between those optimistic and those pessimistic about technology's potential to change the way governments interact with the populace. This paper attempts to figure out whether the Internet can encourage civic engagement and whether its effect is "reinforcing" or "mobilizing" by analyzing Taiwanese national survey data.The findings show that ICTs appear to have a reinforcing, rather than mobilizing effect. These technologies encourage only those people who are already active in so-called real-world civic engagements to interact with their governments online. At the end of this paper, four policy recommendations are proposed, namely:(1) keeping spending resources that could engage people in ways other than technology; (2) allocating more resources to address the digital divide; (3) focusing future e-Government initiatives in Taiwan more strongly on users; and (4) including a synchronized reform in these initiatives between the online interface and offline back-office.

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Section: Literature Review 21 Civic Engagementmentioning

confidence: 99%

To reinforce or to mobilize?

Chen¹,

Lee²

2008

Proceedings of the 2nd International Conference on Theory and Practice of Electronic Governance

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“…However, in view of this push to online participation, it is becoming increasingly important to consider just how well it is providing for vital components of participation such as debate [39]. At present, a number of online forums for debate (or e-debate) have been developed [19,20,21,41].…”

Section: Introductionmentioning

confidence: 99%

Designing for reportability: sustainable gamification, public engagement, and promoting environmental debate

Tolmie

Chamberlain

Benford

2013

Pers Ubiquit Comput

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There is a growing emphasis in many countries on matters such as participation in e-government, e-democracy, the provision of forums for online debate, and so on. A critical issue in all of these cases is one of encouraging engagement across a broad spectrum of potentially interested parties and stakeholders. In this paper, we use an ethnographic study of an online event, designed to encourage debate, to explore some critical issues in how the mechanisms productive of debate have shifted in company with the Web 2.0 phenomenon. By contrasting this with a prior study of how players managed their gameplay in a multiplayer pervasive game, we focus upon how different ways of constructing games and events can have serious implications for their ordinary everyday reportability in routine face-to-face interactions. We conclude that designing for reportability should be an active consideration when designing the resources for online debate and consider some ways in which that might be accomplished.

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“…However the e-government typologies found in the literature generally focused on issues related to the type of user or purpose of the e-government system. Some examples would be typologies of the role of the citizen government interactions (Michel, 2005;Park 2006). In this research we develop a typology that focuses on two factors that could influence e-governance effectiveness and the degree of success or failure --information systems complexity and environmental uncertainty.…”

Section: Introductionmentioning

confidence: 99%

A typology of e-governance operational Information Systems tasks

Prasad

Tata

Dougan

et al. 2009

IJEG

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In this research a typology of information systems tasks is developed based on existing dimensions reported earlier in the literature. This typology allows one to classify not only the traditional e-governance information systems, but also lay the foundations for technologies/methods yet to be developed. It also provides a prescriptive element in designing current and future e-governance information systems. The resulting framework also provides one approach for government officials in accessing and managing the risk associated with developing, implementing and managing future e-governance projects.

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The impacts of digital government on civic engagement

Cited by 5 publications

References 18 publications

To reinforce or to mobilize?

To reinforce or to mobilize?

Designing for reportability: sustainable gamification, public engagement, and promoting environmental debate

A typology of e-governance operational Information Systems tasks

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