The importance of compassion and respectful care for the health workforce: a mixed-methods study

Level of compassionate health care service provision and its associated factors among health professionals working in public hospitals of Addis Ababa: health professionals’ perspective

“…In United States of America (USA), 64%, and 36% of health care workers showed unkind and rude behaviors, respectively [ 2 ]. On the contrary, companionate care is poorly practiced in Low Income Countries (LICs) [ 13 , 14 , 15 ].…”

“…Like other LICs, there are only few studies that directly or indirectly assessed companionate care provision in Ethiopia [ 13 , 14 , 19 ]. A study conducted in Northern Showa among health care providers showed that only 38.8% of them provided companionate care [ 14 ].…”

“…Like other LICs, there are only few studies that directly or indirectly assessed companionate care provision in Ethiopia [ 13 , 14 , 19 ]. A study conducted in Northern Showa among health care providers showed that only 38.8% of them provided companionate care [ 14 ]. Another study inform Bahir Dar, Ethiopia showed that 67.1% of women who came for pregnancy care and labour service experienced disrespectful care [ 20 ].…”

“…Sub-optimal training environment and fewer mentoring were identified as educational related barriers [ 7 ]. Lack of time, incentives, supportive staffing and resources were also identified as practice setting related barriers [ 7 , 14 ]. Knowledge gaps and poor attitudes of health workers were individual level factors affecting companionate care in LICs [ 14 , 15 ].…”

“…Lack of time, incentives, supportive staffing and resources were also identified as practice setting related barriers [ 7 , 14 ]. Knowledge gaps and poor attitudes of health workers were individual level factors affecting companionate care in LICs [ 14 , 15 ]. Some socio-demographic variables such as sex, age and income were also found to be significant predictors of good companionate care provision.…”