The importance of trust and transparency in managing the COVID-19 pandemic. Evidence from sixteen EU member states

Stivas, Dionysios; Cole, Alistair

doi:10.1080/14782804.2023.2193733

Cited by 5 publications

(1 citation statement)

References 40 publications

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“…In a broad sense, transparency is often associated with openness and honesty in disclosing information, promoting democratic governance ideals during crises. Its crucial role in gaining, maintaining, and losing trust in a health technology has been explored throughout the pandemic and in various fields, including governance communication, public policy, solidarity and public health information [14,17,41,45].…”

Section: Introductionmentioning

confidence: 99%

The Role of Transparency in Digital Contact Tracing During COVID-19: Insights from an Expert Survey

Krämer,

Brachem,

Schneider-Reuter

et al. 2024

Health Care Anal

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Health technologies such as apps for digital contract tracing [DCT] played a crucial role in containing and combating infections during the COVID-19 pandemic. Their primary function was to prevent the spread of SARS-CoV-2 by consistently generating and disseminating information related to various events such as encounters, vaccinations or infections. While the functionality of DCT has been well researched, the necessity of transparency in the use of DCT and the consent to share sensitive information such as users’ health, vaccination and location status remains unclear. On one hand, DCT enabled the continuous monitoring of various risk factors, including data-based calculations of infection probabilities. On the other hand, digital monitoring of health risks was closely associated with various uncertainties, such as the ambiguous storage of personal data and its potential future misuse, e.g., by tech companies or health authorities. Our contribution aims to retrospectively analyze the COVID-19 pandemic from a post-pandemic perspective and utilize it as a case study for the implementation of new technological measures. We argue that under the condition of voluntary use of DCT, transparency plays a key role in convincing individuals to install health technologies on their mobile devices, keep them activated and consent to the sharing of sensitive data. We support our argument with qualitative data from an expert survey conducted between 2020 and 2021 and analyzed according to the principles of Grounded Theory.

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Section: Introductionmentioning

confidence: 99%

The Role of Transparency in Digital Contact Tracing During COVID-19: Insights from an Expert Survey

Krämer,

Brachem,

Schneider-Reuter

et al. 2024

Health Care Anal

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Local government performance: promoting trust in local government and reducing trust gap

Qi,

Gong

2024

Local Government Studies

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How can health systems under stress achieve universal health coverage and health equity?

Rasanathan

2024

Int J Equity Health

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Health systems worldwide face an increasing array of interconnected stresses, undermining efforts to achieve Sustainable Development Goal (SDG) 3.8 on universal health coverage by 2030. The confluence of challenges—such as the COVID-19 pandemic, the climate crisis, rising conflicts, and economic pressures—has severely strained health systems, often regressing progress in service delivery and exacerbating inequities. Additionally, demographic shifts, urbanization, the rise of noncommunicable diseases, and ongoing health worker shortages add further pressure. The accompanying papers in this supplement provide case studies from various countries, illustrating the impacts of these challenges on health systems and the exacerbation of pre-existing inequities. They also highlight potential strategies for resilience, such as digitalization, reconfigured service delivery, and people-centered care. However, the resilience of health systems requires not just technological advancements but also investments in workforce, financing, supply chains, and governance – including reserve capacity in the system. Addressing health inequities is critical, as inequality undermines trust in health systems and social cohesion, which are essential for increased resourcing of health systems and resilience. As the 2030 deadline approaches, there is a need to place resilience and the ability to manage crises and stresses as part of the “everyday business” of health systems. Beyond digitalization, achieving this evolution will require social innovation, greater participation by communities in their own healthcare, prioritization of resources for underserved and marginalized population groups, and working across sectors – to enable adaptive health systems that can deliver universal health coverage even in times of stress.

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The importance of trust and transparency in managing the COVID-19 pandemic. Evidence from sixteen EU member states

Cited by 5 publications

References 40 publications

The Role of Transparency in Digital Contact Tracing During COVID-19: Insights from an Expert Survey

The Role of Transparency in Digital Contact Tracing During COVID-19: Insights from an Expert Survey

Local government performance: promoting trust in local government and reducing trust gap

How can health systems under stress achieve universal health coverage and health equity?

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