High costs of living, low wage growth, and insufficient welfare payments have resulted in an increase in the number of Australians experiencing food insecurity. Much of the response to food insecurity in Australia occurs through informal food aid provided by charitable organisations. Australia, like Canada, the United Kingdom and other high-income countries, relies on a private, non-government, food assistance sector that is supported by philanthropy, food industry, and government donations (Lindberg, Whelan, Lawrence, Gold, & Friel, 2015). One key aspect of the Australian charitable food landscape is that those in need of food aid are generally able to self-refer. While individual agencies may have their own eligibility criteria, for example, requiring a government issued low income card, or usage