“…Literature reviews show that public management reforms are often initiated in a top‐down manner (e.g., Kuipers et al 2014), largely overlooking the view of those responsible for the implementation process (Ahmad et al 2019a). While such top‐down reforms are steadily used as an instrument to initiate change in the public sector, the initiation of reforms does not necessarily mean the achievement of the aspired goals, since scholars conclude that reforms often fail to fulfill their intended objective (e.g., Arar, Kondakci, and Taysum 2019; Christensen et al 2007; Röbken, Schütz, and Lehmkuhl 2019; Zayim‐Kurtay and Zhu 2019).…”