2016
DOI: 10.17501/icoht.2016.4109
|View full text |Cite
|
Sign up to set email alerts
|

The Influence of a Green Image and Customer Satisfaction Towards Customer Loyalty in the Hotel Industry

Abstract: Tourism is currently one of the largest sectors in the world and has contributed to world economic growth. Malaysia, in recent times, has become one of the most visited countries in Southeast Asia. An increase of tourist arrivals (from both domestic and international visitors) has caused an increase in the number of accommodation that is available each year, and places the hotel industry as one of the most popular segments in the tourism industry. Since environmental awareness has been increasing across the wo… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...

Citation Types

0
0
0

Publication Types

Select...

Relationship

0
0

Authors

Journals

citations
Cited by 0 publications
references
References 21 publications
(27 reference statements)
0
0
0
Order By: Relevance

No citations

Set email alert for when this publication receives citations?