The influence of attitudes on personal computer utilization among knowledge workers: the case of Saudi Arabia

Al-Khaldi, Muhammad A.; Wallace, R. S. Olusegun

doi:10.1016/s0378-7206(99)00017-8

Cited by 84 publications

(56 citation statements)

References 29 publications

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“…Numerous studies have proved that satisfaction of system users is a key component to IS success (Al-Khaldi & Wallace, 1999;DeLone & McLean, 1992;Szajna & Scamell, 1993). End user satisfaction is also suggested to be a deciding factor on software choice with relatively similar features (Henderson, Smith, Podd, & Varela-Alvarez, 1995).…”

Section: Literature Reviewmentioning

confidence: 99%

The Effect of Perceived Expected Satisfaction with Electronic Health Records Availability on Expected Satisfaction with Electronic Health Records Portability in a Multi-Stakeholder Environment

Bozan¹,

Datta²

2016

IJIKM

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A central premise for the creation of Electronic Health Records (EHR) is ensuring the portability of patient health records across various clinical, insurance, and regulatory entities. From portability standards such as International Classification of Diseases (ICD) to data sharing across institutions, a lack of portability of health data can jeopardize optimal care and reduce meaningful use. This research empirically investigates the relationship between health records availability and portability. Using data collected from 168 medical providers and patients, we confirm the positive relationship between user perceptions of expected satisfaction with EHR availability and the expected satisfaction with portability. Our findings contribute to more informed practice by understanding how ensuring the availability of patient data by virtue of enhanced data sharing standards, device independence, and better EHR data integration can subsequently drive perceptions of portability across a multitude of stakeholders.

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Section: Literature Reviewmentioning

confidence: 99%

The Effect of Perceived Expected Satisfaction with Electronic Health Records Availability on Expected Satisfaction with Electronic Health Records Portability in a Multi-Stakeholder Environment

Bozan¹,

Datta²

2016

IJIKM

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“…IS Scholars use various techniques to assess systems' success such as investigating success of a system via the system usage, user satisfaction and other categories of performance [5], [8], [9]. Interestingly, many prior literature note user satisfaction to be a surrogate measure for system success, and have use user satisfaction to assess the success implementation of a IS [10]- [13]. As such, this paper uses user satisfaction as a measure to assess the successful implementation of government e-Procurement.…”

Section: Introductionmentioning

confidence: 99%

End User Satisfaction and Individual Performance Assessments in e-Procurement Systems

Sharabati¹

2015

IJCTE

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Abstract-End-user satisfaction and individual performance have been identified by many researchers as critical determinants of the success of information systems. As an escalating number of organizations now utilize e-procurement systems, there is a desire to understand their effect on individual end-user's performance. Therefore, this research attempts to empirically examine a framework identifying the relationships between end-user satisfaction, and individual end-user performance, in addition to assessing the impact of three proposed antecedents of end-user satisfaction: processing, content and usability. Data gathered from 432 end-users of ePerolehan system in the Malaysian government agencies were utilized to examine the relationships proposed in the framework using the Partial least square (PLS) approach. The findings provide strong support for our model. Our results indicate three factors processing, content and usability significantly affect end-user satisfaction, while the higher levels of end-user satisfaction leads to improved individual performance.Index Terms-E-procurement, user satisfaction, individual performance. I. INTRODUCTIONMost organizations regardless whether they are private or public sector are now using information system (IS), particularly the Internet. As such both these sectors have become IT-enabled. One of the IT enabled system is the e-Procurement system. Many organizations are using e-Procurement. The same can be said for government e-Procurement. Goldfinch [1] points out that the chance to succeed in e-Government projects is only 30%. The same percentage is applicable to the government e-Procurement system as part of the integral component of e-Government project [2]. As such, Government needs to evaluate the success factors that can assist them to successfully perform government projects. Most of government projects are highly scaled and costly, thus successful implementation of the government e-procurement systems is essential.The IS literature considers a system to be effective or successful when it encompasses return on investment, elevates organizational productivity, improves outcome Manuscript received July 22, 2014; revised September 10, 2014. The authors are with the Department of Operations and Management Information System, Faculty of Business and Accountancy, University of Malaya, 50603 Kuala Lumpur, Malaysia (e-mail: manals@gmail.com, ainins@um.edu.my, akmasalleh@um.edu.my) quality, increases user satisfaction, and sustains use by organizational employees [3]. DeLone and McLean [4] propose an IS success model by distinguishing six dimensions of IS success, that include system quality, information quality, information use, user satisfaction, individual impact and organizational impact. For example, user satisfaction is found to be a crucial determinant of system success and effectiveness [4], [5].Therefore, success of a system is considered to be the extent to which a presented IS essentially makes a contribution to achieving business objectives [6]. Evaluating the ...

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“…In the case of Saudi Arabia, knowledge transfer has been largely hampered by the lack of infrastructure of information and technology (Al-Khaldi and Wallace, 1999). Also, literacy and competence of employees are unequally distributed, affecting the success of many knowledge sharing initiatives in the Middle East (e.g., Migdadi, 2009;Yeo and Marquardt, 2013).…”

Section: Introductionmentioning

confidence: 99%

“…More than a decade ago, researchers found that Saudi Arabian organisations mainly focused on exploiting technology to ensure knowledge transfer (e.g., Al-Khaldi and Wallace, 1999;Yavas, 1997). While acknowledging that social factors, emotional readiness, job performance, and environment are equally important considerations, not much research has been done to explore the individual, social, and organisational factors that affect knowledge sharing in the Saudi Arabian context since then.…”

Section: Introductionmentioning

confidence: 99%

Knowledge sharing attitude and behaviour in Saudi Arabian organisations: why trust matters

Yeo

Gold

2014

IJHRDM

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Abstract:The paper explores the factors that affect employees' attitude and behaviour towards knowledge sharing in Saudi Arabian organisations. A mixed methods approach was used to gather data through a survey and semi-structured interviews. Trust was found to have a negative relationship with knowledge sharing attitude while collaborative climate, management support, openness, and rewards were found to affect knowledge sharing attitude. Although the study found a relationship between knowledge sharing attitude and behaviour, collaborative climate is the only factor that influenced knowledge sharing behaviour as mediated by knowledge sharing attitude. Qualitative findings offer further insight into the role of trust as a catalyst in facilitating knowledge sharing. They also shed light on the internal and external factors that influence knowledge sharing attitude and behaviour. The study contributes to the knowledge sharing literature by illuminating the interrelations of context, attitude, and behaviour, offering implications for human resource management.

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The influence of attitudes on personal computer utilization among knowledge workers: the case of Saudi Arabia

Cited by 84 publications

References 29 publications

The Effect of Perceived Expected Satisfaction with Electronic Health Records Availability on Expected Satisfaction with Electronic Health Records Portability in a Multi-Stakeholder Environment

The Effect of Perceived Expected Satisfaction with Electronic Health Records Availability on Expected Satisfaction with Electronic Health Records Portability in a Multi-Stakeholder Environment

End User Satisfaction and Individual Performance Assessments in e-Procurement Systems

Knowledge sharing attitude and behaviour in Saudi Arabian organisations: why trust matters

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