The Influence of E-Government Services on Corruption in Indonesia and Malaysia

Abstract

This study aimed to examine the relationship between the components of e-government services and corruption in Malaysia and Indonesia. Many efforts have been made by governments of both countries to provide sophisticated e-government platforms and public participations towards the anti-corruption strategy. However, cases of corruption in Indonesia and Malaysia have not shown declining trends. A total of 240 questionnaires were distributed to respondents in Indonesia and Malaysia. Mann-Whitney U was used to compare e-government services and corruption between Indonesia and Malaysia. Interestingly, results reveal that there was a difference in the e-government model between Indonesia and Malaysia settings. In Malaysia, G2G and G2C have a significant effect on corruption, but in Indonesia, G2B and G2C have significant effect with corruption.
 Keywords: e-government, government to government (G2G), government to business (G2B), government to citizenship (G2C), anti-corruption.

E-government development and governance in MENA countries: an empirical study

“…According to the data, e-government has little to no effect on corruption. The effects of e-government on corruption in Indonesia and Malaysia were also studied by Purnamasari et al (2022), who surveyed 240 respondents. Corruption has a more significant impact on government-to-government and government-to-citizen services in Malaysia than in Indonesia, where it only impacts government-to-business and government-to-citizen services.…”