2021
DOI: 10.1108/er-04-2020-0163
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The influence of green HRM practices on green service behaviors: the mediating effect of green knowledge sharing

Abstract: PurposeThe purpose of this study intends to examine the influence of green human resource management (GHRM) on green service behaviors through the mediating effect of green knowledge sharing based on bank employees' perceptions.Design/methodology/approachThe study analyzes 365 frontline employees' perceptions from the banking industry in Bangladesh using partial least square.FindingsThe findings show a significant positive direct influence of GHRM on green in-role, extra-role service behavior and green knowled… Show more

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Cited by 169 publications
(159 citation statements)
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References 79 publications
(112 reference statements)
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“…The intervening part of perceived organizational support between green human resource management and organizational performance still needs to be studied. Recent research on the influence of green human resource management practices on green behaviors also adopted the intervening role of green knowledge sharing to explore the sustainable performance of the organization [39].…”
Section: Mediating Role Of Perceived Organizational Supportmentioning
confidence: 99%
“…The intervening part of perceived organizational support between green human resource management and organizational performance still needs to be studied. Recent research on the influence of green human resource management practices on green behaviors also adopted the intervening role of green knowledge sharing to explore the sustainable performance of the organization [39].…”
Section: Mediating Role Of Perceived Organizational Supportmentioning
confidence: 99%
“…According to environmental protection, the pressure to act according to environmental protection urges companies to implement ecological behaviour extensively in organisational work processes [4]. Scholarly studies on workplace ecological behaviours is an emerging research area [5][6][7][8][9][10][11]. Psychologists, scientists, and researchers phrase this behaviour similarly with terms such as "green behaviour", "sustainability behaviour", "pro-environmental behaviour", and "ecological behaviour", but all these terms highlight decreasing the implications inflicted by humans on the environment [12].…”
Section: Introductionmentioning
confidence: 99%
“…However, EEB studies lately highlight corporate sectors than the educational field [18]. For instance, EEB has been researched in hotels [14], manufacturing firms [19], fertilisers and chemicals [20], banking and financial sector [10,21] and multinational organisations [22].…”
Section: Introductionmentioning
confidence: 99%
“…Human resource management that spotlights a green approach will improve the company's economic and environmental performance [1]. Moreover, these also support employees' green service behavior [24].…”
Section: Organizational Citizenship Behaviors Toward the Environment (Ocb)mentioning
confidence: 99%